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Gorilla Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)

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Purchased the car from out of State, traded my car, paid in full early last week. Have expected title sent to me immediately, received numerous assurances it was mailed, have yet to receive explanation for delay and they do not answer the phone. Cannot recommend John to others at this time. Very disappointed as communication could be better.

Purchased the car from out of State, traded my car, paid in full early last week. Have expected title sent to me immediately, received numerous assurances it was mailed, have yet to receive explanation for delay and they do not answer the phone. Cannot recommend John to others at this time. Very disappointed as communication could be better.

Rating breakdown (out of 5):
Customer service
2.0
Buying process
2.0
Quality of repair
1.0
Overall facilities
—
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Was preapproved for a car was told the paperwork was sent twice but that was several weeks ago seems like all you get is someone will call no one ever does they act like they don't want to sell the car or the car isn't there at all

Was preapproved for a car was told the paperwork was sent twice but that was several weeks ago seems like all you get is someone will call no one ever does they act like they don't want to sell the car or the car isn't there at all

Rating breakdown (out of 5):
Customer service
2.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
—
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I was very Pleased on My Purchase of a Truck. First time very happy on there service with us. The car needed a ordered part and they Put me in a car until mines was fixed. Go and Check them out. Problems with Down Payment, they will Work something out Thanks To Gorilla Motors.

I was very Pleased on My Purchase of a Truck. First time very happy on there service with us. The car needed a ordered part and they Put me in a car until mines was fixed. Go and Check them out. Problems with Down Payment, they will Work something out Thanks To Gorilla Motors.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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i've been waiting for my $200 for a few weeks now they keep telling me to come back the next day and they'll have it. ive been back to the dealership everyday for the past two weeks and haven't gotten a dime. today i was asked to wait 20-30 minutes and after an hour i asked the status and he said the owners assistant was on her way. when she arrived chris got in the car with her and they left. i called chris and asked when he would be back and he said it would be around 10 minutes he also let me know that because i posted a review last week about them not paying me the money that they owe me the owner is refusing on paying me. i let them know that once i got my money i would delete the review and he again said that because of the review it would be harder for him to pay me what THE DEALERSHIP OWNS ME. this has been one of the most frustrating experiences. Honestly just stay away from them!!!!!

i've been waiting for my $200 for a few weeks now they keep telling me to come back the next day and they'll have it. ive been back to the dealership everyday for the past two weeks and haven't gotten a dime. today i was asked to wait 20-30 minutes and after an hour i asked the status and he said the owners assistant was on her way. when she arrived chris got in the car with her and they left. i called chris and asked when he would be back and he said it would be around 10 minutes he also let me know that because i posted a review last week about them not paying me the money that they owe me the owner is refusing on paying me. i let them know that once i got my money i would delete the review and he again said that because of the review it would be harder for him to pay me what THE DEALERSHIP OWNS ME. this has been one of the most frustrating experiences. Honestly just stay away from them!!!!!

Rating breakdown (out of 5):
Customer service
1.0
Buying process
2.0
Quality of repair
1.0
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worst car buying experience. Once they get your money, you’ll never hear from them again. They’ll ignore your calls and tell the most ridiculous lies. NO INTEGRITY! I’ll be taking them to court because they did me wrong.

Worst car buying experience. Once they get your money, you’ll never hear from them again. They’ll ignore your calls and tell the most ridiculous lies. NO INTEGRITY! I’ll be taking them to court because they did me wrong.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealership is a scam please avoid them do not give them any money please find somewhere else. Worst experience I have ever had. They will play games and avoid answering ur questions.

Dealership is a scam please avoid them do not give them any money please find somewhere else. Worst experience I have ever had. They will play games and avoid answering ur questions.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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No integrity, diplomacy, eager con artist who exploit their prey. Gorilla Motors are merely nothing more than common thieves dressed in business suits exploiting clients with very high interest rates Coupled with plethora false promises. **They won’t tell you, that the prior company before relocating to dumbfries loss business; worth investigating on BETTER BUSINESS BEAREAU free to the public. Also won’t menrion that they are partners with a collision center, fix cars up for cheap, then try to make profit exploit anyone desperate in getting a loan or new car. THATS HOW THEY GET YOU! I bought a Hyundai 2017 with 35,000 miles on it for my birthday with money I had been diligently saving for a whole year. $3700 was my deposit, the rest was a ridiculously high rate loan, I naively and eagerly accepted at the time. Not even 48 hours later the engine blew out, Tony & Mike REFUSED to give me back my $3700 deposit, saying it was SOLD AS IS. Kept the car to resell it, kept my $3700 deposit all after 48 hrs. You have been warned, no one should have to suffer emotionally or financially. It’s imperatibe I speak integrity about this unethical occurrence. Currently pursuing legal proceedings,

No integrity, diplomacy, eager con artist who exploit their prey. Gorilla Motors are merely nothing more than common thieves dressed in business suits exploiting clients with very high interest rates Coupled with plethora false promises. **They won’t tell you, that the prior company before relocating to dumbfries loss business; worth investigating on BETTER BUSINESS BEAREAU free to the public. Also won’t menrion that they are partners with a collision center, fix cars up for cheap, then try to make profit exploit anyone desperate in getting a loan or new car. THATS HOW THEY GET YOU! I bought a Hyundai 2017 with 35,000 miles on it for my birthday with money I had been diligently saving for a whole year. $3700 was my deposit, the rest was a ridiculously high rate loan, I naively and eagerly accepted at the time. Not even 48 hours later the engine blew out, Tony & Mike REFUSED to give me back my $3700 deposit, saying it was SOLD AS IS. Kept the car to resell it, kept my $3700 deposit all after 48 hrs. You have been warned, no one should have to suffer emotionally or financially. It’s imperatibe I speak integrity about this unethical occurrence. Currently pursuing legal proceedings,

Rating breakdown (out of 5):
Customer service
1.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great people lovely environment David is the best got me a car in no time Also shout to John who definitely helped Recommend to any person with credit issues to buy from here

Great people lovely environment David is the best got me a car in no time Also shout to John who definitely helped Recommend to any person with credit issues to buy from here

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I thought twice about purchasing a vehicle from gorilla motors, especially after all the bad reviews and me being from South Carolina. John Henry answered the phone, I explained to him exactly what I was looking for in my new car, and he assured me the condition; even had his assistant David do a walk around via Facetime ( which I didn't even think of) Here I am two months later with my great Mustang GT!! Love them and love my new car!!! I dont think I will be buying another car anytime soon, but when I need to I will deff. be back!! THANK YOU GORILLA MOTORS!!

I thought twice about purchasing a vehicle from gorilla motors, especially after all the bad reviews and me being from South Carolina. John Henry answered the phone, I explained to him exactly what I was looking for in my new car, and he assured me the condition; even had his assistant David do a walk around via Facetime ( which I didn't even think of) Here I am two months later with my great Mustang GT!! Love them and love my new car!!! I dont think I will be buying another car anytime soon, but when I need to I will deff. be back!! THANK YOU GORILLA MOTORS!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome experience... I happen to call on a Sunday when they were closed. Tony answered and give me all the information on the car they just received (even thou he was only in the office dropping off a car). I have been looking for a car for a week and no dealer would give me the deal I wanted even with my check in hand. Tony called me back negotiated the deal right over the phone. Monday morning text me the picture and told me come on in. Dave made the process simple and easy...THANK YOU SOOOO MUCH TONY AND DAVE BEST CAR BUYING EXPERIENCE IN YEARS!!!

Awesome experience... I happen to call on a Sunday when they were closed. Tony answered and give me all the information on the car they just received (even thou he was only in the office dropping off a car). I have been looking for a car for a week and no dealer would give me the deal I wanted even with my check in hand. Tony called me back negotiated the deal right over the phone. Monday morning text me the picture and told me come on in. Dave made the process simple and easy...THANK YOU SOOOO MUCH TONY AND DAVE BEST CAR BUYING EXPERIENCE IN YEARS!!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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