Reviews

3.5 out of 5 3.5
11 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 14, 2018

    I thought twice about purchasing a vehicle from gorilla motors, especially after all the bad reviews and me being from South Carolina. John Henry answered... the phone, I explained to him exactly what I was looking for in my new car, and he assured me the condition; even had his assistant David do a walk around via Facetime ( which I didn't even think of) Here I am two months later with my great Mustang GT!! Love them and love my new car!!! I dont think I will be buying another car anytime soon, but when I need to I will deff. be back!! THANK YOU GORILLA MOTORS!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 12, 2018

    Awesome experience... I happen to call on a Sunday when they were closed. Tony answered and give me all the information on the car they just received (even... thou he was only in the office dropping off a car). I have been looking for a car for a week and no dealer would give me the deal I wanted even with my check in hand. Tony called me back negotiated the deal right over the phone. Monday morning text me the picture and told me come on in. Dave made the process simple and easy...THANK YOU SOOOO MUCH TONY AND DAVE BEST CAR BUYING EXPERIENCE IN YEARS!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 9, 2018

    Awesome experience. We bought the Cadillac before the pictures even posted. They text me all the information and negotiated a GREAT DEAL right over the... phone. Got to the dealership and the car was amazing. Dave and the team were great. Best car buying experience we have had in years very professional.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 1, 2018

    Advertised a car that was a different model. Traveled a long distance to get there. Not only different model but was in extremely poor condition. I was... told it was in outstanding condition. Actual car did not look like photos on line. Wasted a lot of time and he tried not to refund my deposit that I gave him over the phone with my credit card.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 30, 2018

    Stated car was in excellent condition with clean carfax. Traveled 500 miles on John Henry’s word that it was in “beautiful condition”(He... stated he was an owner) Car was repainted which was as bad as a spray can paint job. Ridiculously poor condition vehicle. Said he was sorry and would refund my flight expense. Not only did he not refund my flight. He tried not refunding my credit card deposit. Never dealt with any dealer as dishonest as Gorilla Motors. The Gorillas should get together snd make him change his name!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 19, 2018

    Looking to buy a mercedes. Hard time getting information. David said he sent email with pictures. Never did. Told him I did not receive. Still never sent.... No customer service. Buying elsewhere.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 9, 2018

    I purchased a vehicle from this facility over the weekend, I am really satisfied with my over all experience. Not only did they make the buying process... easier, they made me feel at home. I came all the way from Michigan and honestly have to say I wish car buying and dealing with a sales team was just as good as it was here. I arrived at the local airport and was courteously picked up by one of their customer service reps who was really friendly. Thank You once again Gorilla Motors!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    February 26, 2018

    I drove from fort Washington md to Gorilla Motors they gave me great financing and a car of my desired.. 2009 BMW 750 .. Black on Black. I'm very happy... with my purchase.. Sales staff and the finance director Dominique was extremely helpfull...

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    February 23, 2018

    It is true.... dont judge a book by its cover. I have been searching for a few months now for a BMW 7 Series. I decided to drive an hour to go to Gorilla... Motors. The parking lot is huge so it took me a few seconds to find my way but finally I made it to the showroom and was greeted. They actually had five 7 series on the lot for me to look at. I test drove a few and fell in love with my 2012 750Li . I asked them if I can take it to a nearby shop to get it inspected; they had no issues with that. My mechanic said the brakes would need to be changed in the near future so I explained that to the Joey and he said he will help me out. With in 30 mins I had my tags on and I was on my way! I could not be any Happier!!! THANK YOU GORILLA MOTORS!!! I WILL TELL ALL MY FRIENDS AND FAMILY!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    February 7, 2018

    I have been looking to buy a car for a few weeks now and saw a car listed by Gorilla Motors. I called to inquire about the car and was reassured that it... was in the condition that it was advertised. Thus, I paid to rent a car, took a half day off of work, and drove out to VA to test drive it. However, when I arrived, I was severely disappointed. 1. Their office lacks professionalism. I was not greeted when I walked in, nor did they seem interested in my presence. 2. Most importantly, when I got into the car to test drive it, I found SEVERAL things wrong with it: tires, balance, all of the air vents were broken, and the milage was 10k more than what they advertised. When I returned the car, I told the sales team that they need to update their advertisements, as we consumers take time out of our busy schedules to come out there. Long story short, save your time and look elsewhere. I ended up investing in another establishment and am very happy with my purchase!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 6 found this review helpful. Did you?
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