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Gray Epperson Mazda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (6 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (6 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Oil chg, tire rotation and questions.

Had questions regarding the car and some of it abilities. I got answer and help with why it does certain things and instructions on how to use these items.

Oil chg, tire rotation and questions.

Had questions regarding the car and some of it abilities. I got answer and help with why it does certain things and instructions on how to use these items.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Exceptional Service!

I had to have several recall repairs done here and the service was exceptional. I had a few other repairs while I had the car in the shop and they took care of everything I asked. They even give me a loaner car while my car was in the shop since it took about a week, but this was only because they had to order a dash... I didn't even know it had a warranty on it, but it did, and they fixed it for free. Great people and exceptional service.

Exceptional Service!

I had to have several recall repairs done here and the service was exceptional. I had a few other repairs while I had the car in the shop and they took care of everything I asked. They even give me a loaner car while my car was in the shop since it took about a week, but this was only because they had to order a dash... I didn't even know it had a warranty on it, but it did, and they fixed it for free. Great people and exceptional service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Car horn replacement

Customer service is always amazing. Never a bad experience.

Car horn replacement

Customer service is always amazing. Never a bad experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New car for my sister !!

I purchased a new CX 5. Excellent buying process. The sales staff are very friendly. The quality of the car is excellent. Rick McCarthy was 5 stars. The best thing I like is the sales representatives allow you room to breath and do not push you to buy.

New car for my sister !!

I purchased a new CX 5. Excellent buying process. The sales staff are very friendly. The quality of the car is excellent. Rick McCarthy was 5 stars. The best thing I like is the sales representatives allow you room to breath and do not push you to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Our needs are always taken care of whether we have an appointment or not. We feel like a valued customer even though we didn't purchase our vehicle from Grey Epperson. We trust the service department to take care of our vehicles.

Great service

Our needs are always taken care of whether we have an appointment or not. We feel like a valued customer even though we didn't purchase our vehicle from Grey Epperson. We trust the service department to take care of our vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Serviced my car

Jerry in the service department was ever so kind, calling me with updates on my car while it was being serviced. I give him a big .

Serviced my car

Jerry in the service department was ever so kind, calling me with updates on my car while it was being serviced. I give him a big .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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