Reviews
Recall Repair
Friendly and helpful staff took care of my rearview camera recall repair. I also enjoyed the complimentary coffee and snacks while I waited.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's our commitment to ensure quality customer care by providing comfortable, clean, and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Regards, Winn Kia of Fremont team
Great service
Very respectful and made sure everything was OK with my 2022 Kia telluride and make sure we had coffee and treats
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future. Regards, Winn Kia of Fremont team
Alex Ngo was the 1st to greet us and bring keys for the
Alex Ngo was the 1st to greet us and bring keys for the cars that we were interested in. We then met with Manuel Lopez. He explained the price and the options we had. Both were very friendly, professional, and efficient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review of our sales team, Miriam. We're glad to hear that you had a positive experience with us and look forward to seeing you again soon! Regards, Winn Kia of Fremont team
Great friendly service
Very knowledgeable personnel helping with our options and the final purchase. Never felt pressured at any time during the process. Nice facilities that helped keeping family and children entertained while waiting
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your marvelous feedback, Andrea. It's our commitment to ensure quality customer care by providing comfortable and nice facilities as well as friendly and helpful service to our guests. Please come see us for any future needs. Thanks again! Regards, Winn Kia of Fremont team
Clean and great service
The new service area entry look clean and nice. Less cluttered and feels less like a 70s mechanics shop. Could use more amenities in the wait area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words, Don. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Regards, Winn Kia of Fremont team
Great Service
Caitlin was so amazing, she welcomed me, offered me options while I waited for vehicle to be serviced. She went out of her way to get me a ride to the mall. She just had a great personality. Thank you, Byron
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Regards, Winn Kia of Fremont team
Happy
Everything was great. Checkin and service excellent. Very courteous and friendly. Overall a very pleasant experience. Both girls at front and reception desk very nice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for providing this amazing feedback, Patricia! Our team really appreciates your comments and we hope that you will visit us again soon! Regards, Winn Kia of Fremont team
Great service
Definitely would recommend this place, it was easy to get an oil change, the receptionist who helped me when I arrived was very friendly and welcoming. 10/10 would bring my car back for next oil change.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ali, thank you for taking the time to share your feedback. Each employee is a valued member of the Winn Kia of Fremont team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Regards, Winn Kia of Fremont team
Great service
The Winn staff. Very nice people to work with., also very knowledgeable towards what going to done to your car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care! Regards, Winn Kia of Fremont team
Great customer service
Katelyn (?) was outstanding as my service advisor, very professional and has a wonderful smile! Just made me very comfortable and the whole experience seamless. I don’t mind coming in again just to see her lol!!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Deepak, we sincerely appreciate your feedback. Each employee is a valued member of the Winn Kia of Fremont team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Regards, Winn Kia of Fremont team