Reviews
Tri State changed my oil and then took care of our door
Tri State changed my oil and then took care of our door lock. Our passenger door was staying locked and the service department checked the door out. Thank you Tri State.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
I dropped my car off for recall work.
I dropped my car off for recall work. Three days later the lights on my dash are all on and I'm not sure if I have brakes. ABS, traction control, no traction light, you name it the light it is on.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Brandi, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Very fast, efficient and very friendly and helpful and
Very fast, efficient and very friendly and helpful and knowledgeable. Would recommend to everyone who needs service done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Thank you for the incredible teamwork.
Thank you for the incredible teamwork. The vehicles are great and the loans are great. Absolutely worth the two hour drive to meet and do business with you all. Excellent, excellent teamwork. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Tri State Ford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Rick Moss Sales Manager
It's was the best and fastest experience I ever had with
It's was the best and fastest experience I ever had with any dealership ever!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tri State Ford! Rick Moss Sales Manager
Saw the truck we wanted on line, contacted John and came
Saw the truck we wanted on line, contacted John and came and drove the truck and made the deal. Easy peasy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tri State Ford. Rick Moss Sales Manager
Technician gave good advice, got me an appointment real
Technician gave good advice, got me an appointment real soon. Work performed quickly and cost less than expected
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Fast efficient and honest about what will be needed soon.
Fast efficient and honest about what will be needed soon. Courteous and quick and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Matt was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tri State Ford!
Very nice to deal with.
Very nice to deal with. Vehicle was delivered. Vehicle was as described. Over all good experience.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to seeing you again! Rick Moss Sales Manager
Matt Williamson is the best.
Matt Williamson is the best. Very helpful in our needs. Highly recommend tri state quick lane
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt met your expectations. Thank you for choosing Tri State Ford, we look forward to having you as a valued customer for many years to come!