Reviews
My daughter was home from college last weekend, and was
My daughter was home from college last weekend, and was headed back on Monday first thing. We recently purchased a used Ford Edge, and I wanted the radiator fluid flushed. I was trying to set something up for Saturday, but they don't have the techs to handle this on the weekend. Instead of just saying no, the service manager Steven was able to squeeze her in and get the work done. We were very appreciative, and it is why all 4 of my vehicles are serviced by Tri State exclusively. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
This Ford dealership is prompt in their service and
This Ford dealership is prompt in their service and always ready to help out even if you need some air in your tires.I recommend them proudly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Tri State Ford.
They were very informative and helpful and picking up my
They were very informative and helpful and picking up my vehicle and answering all my questions, they took their time with me
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Tri State Ford. Rick Moss Sales Manager
They made car buying a relaxing experience.
They made car buying a relaxing experience. Were not pushy. One of the better dealerships to buy a vehicle thru.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Rick Moss Sales Manager
Steven is the best.
Steven is the best. Always gets me in when our vehicles need to be serviced, and job is done right every time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Tri State Ford. Steven and our tea appreciate your business and hope to see you again soon!
Great experience.
Great experience. Nice people. Explained all the features of the car which was a huge help.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Rick Moss Sales Manager
Sales staff is very professional and works hard to take
Sales staff is very professional and works hard to take care of you. Jeremy was an amazing salesman.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy Jeremy and our team provided you with such a positive experience! We sincerely value your business, Mike, and look forward to your next visit. Rick Moss Sales Manager
We like going here to have cars serviced.
We like going here to have cars serviced. Nice waiting room atmosphere, with polite service desk people and service workers. They do a through job of making sure car is running at its best.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Tri State Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Everything went very smoothly.
Everything went very smoothly. Only issue that I had and explained to Austin was the car was delivered in dirty condition. Seemed like it was driven on a gravel or dirt road or parking lot. Otherwise all was perfect!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We do, however, apologize that your new vehicle was not cleaned properly. Please don't hesitate to reach out if you need anything else. Rick Moss Sales Manager
The work was done professionally and I was happy with the
The work was done professionally and I was happy with the outcome and the bill
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Tri State Ford, we look forward to having you as a valued customer for many years to come!