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Bayway Chrysler Dodge Jeep Ram

(732 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award

Reviews

(732 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bayway Chrysler Dodge Jeep Ram from DealerRater.

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Service staff member was great to deal with.

Service staff member was great to deal with. Very professional and knowledgeable as well as attentive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bill and his team is awesome.

Bill and his team is awesome. Bill called every two day to give updates. My truck was fixed in a timely manner. Way to go Bayway

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very polite and attentive customer service reps.

Very polite and attentive customer service reps. They never pressure you to purchase extras once you've declined a service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ree and Jason were very professional.

Ree and Jason were very professional. They kept me in the loop of communication. Everyone I met was very cordial. Nice clean waiting room. Price for repair was less than the estimate, which was way cool. Excellent music playing in the wait room. This was my first time using Bayway. But it won’t be my last. I normally go to that other place in Baytown. Bayway is much closer to home. Thank you for a job well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good customer service kept me updated with my vehicle!

Good customer service kept me updated with my vehicle! Offered me a ride where I needed to go! Definitely taking my truck with again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone was nice from salesperson to finance.

Everyone was nice from salesperson to finance. Everything was up to par with their job

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bill was the guy who served me today.

Bill was the guy who served me today. Best experience today overall! Quickest too! He even walked all the way to other side of parking to find and replace missing cap to air valve on tire. Bill is the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Very pleased with my experience yesterday regarding oil change and rotating tires. Bill is awesome! This was my best experience I’ve had from visiting with you guys !

Bill was a great help!

Bill was a great help! I’ll definitely be back for my oil changes. No more Take 5.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was please with the work that was done on my truck.

I was please with the work that was done on my truck.You get an A + for your work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Besides having great, problem-solving staff, their

Besides having great, problem-solving staff, their service department is full of goodies! Their service department is fast and above your expectations when it comes to timing and how organized, clean, and welcoming the place feels. Oh and their garage doors though! I was really about to walk up to them to make TikTok’s of the vehicles coming out from each bay! Really cool stuff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.