Audi McKinney

3.7 out of 5 3.7
Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:30 AM - 7:00 PM

Audi McKinney Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

7:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2017

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.7 out of 5 3.7
3 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 9, 2018

    Everyone they're treated me with the utmost respect very professional wonderful atmosphere very courteous communication was top-notch would highly recommend... and Justin was fabulous. Delilah was very sweet and very professional.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience, Ms. Main. We will pass along the positive feedback to Justin Holt, Dalila Gomez, and the Audi McKinney team. Th...ank you for choosing Sewell, we look forward to serving you again.

  • 5.0 out of 5
    May 5, 2018

    Not sure why I can't change my previous review directly, but I will update wit a new one. I was contacted by the Service Director and we re-scheduled my... service for today. Everything was flawless, was impressed with the efficiency and professionalism of my service advisor, Justin Holt. If this dealership keeps this high standard of service, they might become one of the best in North Dallas. Thank you, guys!

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Overall Facilities
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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience, Daniel. We will pass along the positive feedback to David Boldt, Justin Holt and the Audi McKinney team. Thank ...you for choosing Sewell, and we look forward to serving you again.

  • 1.0 out of 5
    May 3, 2018

    Short story, called this dealership service dept. to ask if they can perform an oil change on my Audi today. The person on the phone confirmed they can... perform the work as soon as I arrive with no issues, so I drove 20 miles under a heavy rain to get to them. When I arrived there, Mr. Monterrosa, Service Manager came out to let me know they are conducting a "hail drill" ( basically squeezing all cars inside) and they can't perform the oil change as promised. 20 miles to get back home, and my time wasted. My understanding is they are part of Sewell group, you know, you drive a Sewell, you are family. Well, the family kicked me out today.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    4 people out of 8 found this review helpful. Did you?