[{"id":483673,"personPtyId":37868661,"firstName":"Mike","lastName":"Lupia","titleText":"Audi Brand Specialist","shortBioText":"I am an Audi Brand Specialist with Checkered Flag Audi, Porsche, Land Rover Jaguar and have a strong passion for the Audi brand and its clients. Please come see me if you are interested in the perfect pre-owned vehicle for you or your dream Audi, if you want a top notch experience! I make the process easy and hassle free for all my clients!","emailTxt":"mike.lupia@checkeredflag.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":42,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22839/employees/9cfbb1c7876f.jpg","drDealerId":22839,"dealerEmpStartDtUtc":"1501545600","industryStartDtUtc":"1501545600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":491375,"personPtyId":36715228,"firstName":"Dan","lastName":"Deir","titleText":"PCNA Dealer Sales Manager","shortBioText":"Daniel came back to the Checkered Flag family in early 2018 and brings 22 years of European automotive sales experience. A Virginia native, he settled in Virginia Beach after attending Old Dominion University. His hobbies include spending as much time as he can with his family and all things outdoors! Daniel has always had a passion for cars and what could be better than representing a unique brand like Porsche to show that passion!","emailTxt":"dan.deir@checkeredflag.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22839/employees/2b49dba77187.jpg","drDealerId":22839,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"820454400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":483722,"personPtyId":37095722,"firstName":"Brad","lastName":"Comess","titleText":"Audi Brand Specialist","shortBioText":"","emailTxt":"brad.comess@checkeredflag.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22839/employees/9dc2ec93e094.jpg","drDealerId":22839,"dealerEmpStartDtUtc":"1492693560","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":553947,"personPtyId":52129989,"firstName":"John","lastName":"Caddell","titleText":"Audi Brand Specialist","shortBioText":"When people are looking for the right car there is much more to it then just grab and go. The main reason I started selling cars is because I truly have a passion for cars, this lead me to talking with friends and giving them the right amount of information about different cars and how each car would fit them individually. Eventually my friends starting telling me, \"Why don't you just sell cars\" so after my time was up in the Military I started matching people with the car that best fits them.","emailTxt":"John.Caddell@checkeredflag.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22839/employees/5dc8156b9ce0.jpg","drDealerId":22839,"dealerEmpStartDtUtc":"1533081600","industryStartDtUtc":"1496275200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":483670,"personPtyId":40619411,"firstName":"James","lastName":"House Sr","titleText":"Audi Brand Specialist","shortBioText":"Originally from Tennessee........... Transplant via Us Navy and living in the area since March 1987. I have been in the automotive business since March 1996. Love my profession and couldn't think of doing anything else! Nothing rivals the look on a customer's face when you hand them the keys to their new car!","emailTxt":"james.house@checkeredflag.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":44,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22839/employees/070090aa9cae.jpg","drDealerId":22839,"dealerEmpStartDtUtc":"1477958400","industryStartDtUtc":"825638400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":483726,"personPtyId":38142041,"firstName":"Barry","lastName":"Cate","titleText":"Porsche Brand Specialist","shortBioText":"Barry is a Virginia Beach Native and been in the car business for 12 years , almost 10 as a Porsche Specialist with Checkered Flag , he also sells, Audi, Jaguar, and Land Rover . Barry's father was a US Navy Fighter Pilot at Oceana in Virginia Beach. A life long car and motorcycle enthusiast competing in amateur Motocross and cross country events most of his life . An active local Porsche Club Member and owner or several 911s , both air and water cooled . Needless to say he is pretty knowledgeable about the brand . Feel free to request Barry when inquiring about any of our new or pre-owned brands.","emailTxt":"barry.cate@checkeredflag.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":22839,"dealerEmpStartDtUtc":"1212278400","industryStartDtUtc":"1146441600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":584381,"firstName":"Natalie","lastName":"Mckenzie","titleText":"Audi Brand Specialist","shortBioText":"I prefer to be called Nat or McKenzie. I have a Master's degree in Accounting with a concentration in public accounting. I'm a single mom of 3, an 18 year old Old Dominion University student and twin 8 year old girls. I have 11 years finance and 2 years of car sales experience. I think I'm hilarious. Time has value and for that reason my goal is to make the car buying process simple and seamless and most importantly fun for all of my customers.","emailTxt":"natalie.mckenzie@checkeredflag.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22839/employees/77ca642df9cf.jpg","drDealerId":22839,"dealerEmpStartDtUtc":"1548979200","industryStartDtUtc":"1480550400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":584387,"firstName":"Courtney","lastName":"Leska","titleText":"Audi Brand Ambassador","shortBioText":"I grew up in Upstate New York. I have lived in Virginia going on 11 years. My family and I love to be outside and enjoying the weather. I played soccer for 19 years.","emailTxt":"courtney.leska@checkeredflag.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22839/employees/828a3c6c6706.jpg","drDealerId":22839,"dealerEmpStartDtUtc":"1543622400","industryStartDtUtc":"1543622400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":483729,"personPtyId":38277686,"firstName":"Ron","lastName":"Terpilowski","titleText":"Porsche Brand Specialist","shortBioText":"Ron relocated to Virginia Beach and Checkered Flag Porsche in early 2013 after nearly nine years selling Porsche and Audi in Charlottesville, VA. He was born and raised in western Pennsylvania. After serving in the United States Marine Corps, he moved into automotive sales in 1998. Before becoming involved with Porsche, Ron looked at automotive sales as a job. Now it is an enthusiasm in performance vehicles and motorsports, and trying to help new owners develop the same. He even gave his Golden Retriever the name Cayenne.","emailTxt":"rterpilowski@checkeredflag.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/22839/employees/f35f2d10c0c7.jpg","drDealerId":22839,"dealerEmpStartDtUtc":"1359676800","industryStartDtUtc":"899251200","certifiedEmployee":false,"deptDscrp":"Sales"}]

Checkered Flag Audi - Porsche

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 6:00 PM

Checkered Flag Audi - Porsche Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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About Our Dealership

Dealer on Cars.com since December 2017

From new Audi models to used cars... From routine maintenance to repairs...Audi Virginia Beach, serving Norfolk, Chesap

...

eake and the entire Hampton Roads Area, has you covered. And, if you want to repair your vehicle yourself, we can get you any of the manufacturer-certified Audi parts you might need along the way. View our online inventory of popular models like the A3, A4, A5, A6, A8, Q5 and more in Virginia Beach.

"Vorsprung durch Technik, "Being Ahead through Technology""

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
206 lifetime reviews. Includes reviews of Checkered Flag Audi - Porsche from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    June 8, 2020

    this was excellent experience. the team was professional and helpful. barry made the deal so smooth. i travel 200 miles to buy this porsche. i recommmend... them to all. the finance team was also excellent,

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Barry Cate

    Porsche Brand Specialist

    NOT RATED

  • 1.0 out of 5
    February 29, 2020

    I had my 65000 mile check done. A couple weeks later it’s back in for oil everywhere . They torque a bolt to tight they said. I don’t know what the long... term damage is to my car. I was not offered a formal apology from the GM. It’s poor service when you can do your jobs and waste my money and time. It’s not like you offered anything for the stress or inconvenience. May you should train your staff to follow specs. These are precision engines not amateur hour.

    3.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 20, 2020

    My son purchase an Audi from the Virginia Beach location. The salesman Michael was phenomenal , professional and genuine. Our interactions with Darlene... in the cash office was like conversing with a relative but at the same time professional . Courtney also eagerly assisted us with sending over a file from our phone. I have been in several businesses and you can almost predict the customer service because it’s scripted but not at Checkered Flag. The moment you walk in the establishment you’re treated like family . They nailed it when it comes to customer service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is great to know that we were able to provide you and your son with a pleasant time purchasing his new car. If you ever have any automotive needs i...n the future, don't hesitate to contact us at any time. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464

  • 4.0 out of 5
    December 15, 2019

    friendly, professional service. i had to go back and pick up a part they forgot to reinstall upon completion of the service, which was an inconvenience.... follow-up communication could be better: said he called me but no caller ID info anywhere (i get dual notices on landline and mobile). also left a voicemail regarding aforementioned missing part but no return call. always look at the invoice PRIOR to final payment. travis was my service adviser but wasn't there when i picked up my vehicle, so chris closed my ticket. he quoted me $300 more than what travis discussed with me! only AFTER i told him the amount i knew i was responsible for did he realize how much i actually owed. tryin' to pull a fast one on me?! sheesh...

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with o...ur entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464

  • 5.0 out of 5
    December 2, 2019

    Everyone was overall extremely professional and straight to the point, which we greatly appreciated! They were able to find us exactly what we wanted and... we were out the door that same day!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take c...are!Sincerely,Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464


    Worked with:
    James House Sr

    Audi Brand Specialist

    (4.9) 44 reviews

  • 5.0 out of 5
    November 20, 2019

    I hadn't planned on purchasing at that moment but talking out my issues I was given enough time and solid facts to give me something to think about. Having... not purchesed a vehicle by myself, my son spoke to Mr House from Nevada and assisted with the decision. The whole transaction went well and when I am ready to purchase again, I'll be happy to work with the team at Lynnhaven. The service dept has been wonderful as well, with my previous Audi. Thanks again! Susan Devich

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and... for leaving such an awesome review!Sincerely,Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464


    Worked with:
    James House Sr

    Audi Brand Specialist

    (4.9) 44 reviews

  • 1.0 out of 5
    October 3, 2019

    For the car buying process, they’ll have all hands on deck to get you out the door with a grind but afterwards, they disappear like snakes into the night.... I bought a used SUV from them. Once I’m signing the docs, finance manager says “2 weeks and you should have the new registration/title.” 3 weeks later, no news. Thinking it was a state DMV process issue I waited. 5 weeks post sale, nothing. I contact Mike Lupia on the very email address we used to chat about the sale. No reply. Ok, maybe he’s on vacation or forgot? One week later, same thing, send another email. Nada. Now, I contact the used car manager, John Agnes (?) on the sales person mailer used to chat when we talked about the car. No reply. Finally, I contact the finance manager using information I found online. She informs me they didn’t even have the title to the car from the previous owner! xxx? Selling a car to someone when you don’t even have the proper documents to finalize that transaction. So, here we are, nearly 10 weeks later and I still can’t get the title and their customer service in this endeavour has been piss poor. If I could read do, would have shopped elsewhere. Go to Audi Hampton. I got A customer service there every time I walked in from the sales and service departments.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Worked with:
    Mike Lupia

    Audi Brand Specialist

    (5.0) 42 reviews

    Dan Deir

    PCNA Dealer Sales Manager

    (5.0) 33 reviews

  • 5.0 out of 5
    August 13, 2019

    I recently visited this dealer to drive a used Porsche Cayman. I was so impressed by it that I checked the new inventory for a new one, and was gratified... to find one in stock. After a test drive I concluded that I wanted the new car, and, within two hours, it was in my driveway. I have bought several cars from this dealer, and it always has provided excellent deals with superlative service. I prefer not to even think about going elsewhere for a car.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, an...d I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Ed Klima - General Manager - eklima@checkeredflag.com - 757-490-1111 Ext. 5464


    Worked with:
    Barry Cate

    Porsche Brand Specialist

    NOT RATED

  • 1.0 out of 5
    May 28, 2019

    Do not buy from these guys. They are the most unethical people I have ever dealt with. They do not stand behind what they sell and their customer service... is the worst.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    This review has been received and acknowledged.

  • 1.0 out of 5
    May 24, 2019

    The Checkered Flag Porsche dealership in VA Beach is the worst company I have ever dealt with in my life. Do not trust them as they will screw you in... a second ( However , their service team is Ok). I bought a used Porsche from them 4 months ago. Personal things changed and I needed to sell the car, When I called them it took # DAYS to offer me $9000 less than I paid BEFORE Title and Taxes. My local Dealerships offered more. This place is an embarrassment to Porsche and hopefully they will drop them, Again , do not buy from them !

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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