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Easterns Automotive Group of Alexandria

(1,085 reviews)
Visit Easterns Automotive Group of Alexandria
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2024 state dealer award
View 10 awards
2024 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(877) 452-1921 (877) 452-1921

Reviews

(1,085 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Alexandria from DealerRater.

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The gentleman who helped me with the purchase of my

The gentleman who helped me with the purchase of my vehicle was very attentive, informative and honest he worked out the best possible deal for me and I really appreciate it. Thank you so much. I will be sending family members here.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I had an amazing experience at Eastern Dealership!

I had an amazing experience at Eastern Dealership! Axel did a great job — he was super helpful, professional, and made the whole process as easy and smooth as possible. The entire team was friendly and made sure I felt comfortable and taken care of from start to finish. I’ll definitely be coming back for my next car and highly recommend Axel and the Eastern Dealership to anyone looking for great service and a stress-free experience!

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excelente atención, muy amable, excelente para brindar

Excelente atención, muy amable, excelente para brindar información, excelente persona, nos sentimos muy cómodos hablando con el

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Knowledgeable sales representative.

Knowledgeable sales representative. Lots of friendly service.. Lots of options. Safe invroment. Would refer my friend s

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very nice and energetic to make this happen for me!

Very nice and energetic to make this happen for me! They really consider the whole picture and not just credit.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great customer service.

Great customer service. Very knowledgeable and resourceful with questions asked about the vehicles. Innovative in every way!

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

The staff is friendly and very profesional .

The staff is friendly and very profesional .....great cars i will be back soon to get mine

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Lori President is so awesome a great person, who will

Lori President is so awesome a great person, who will look out for you and your families needs!😊

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

I had a wonderful experience buying my new car!

I had a wonderful experience buying my new car! Ms. Lori was incredibly patient with me throughout the entire process. She really took the time to understand my past experience of buying a salvage car from another dealership and made sure this time was completely different — stress-free and positive. She was so helpful, kind, and understanding. If you’re planning to buy a car, I highly recommend contacting Ms. Lori — she’ll take great care of you!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

I had a great experience at Easterns Automotive Group.

I had a great experience at Easterns Automotive Group. I showed up late for my appointment and was still treated extremely well by everyone at the dealership. My advisor Mr. Axel Ricciarelli was very knowledgeable, friendly and guided me through the process completely, answering all my questions along the way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.