Reviews
Service was exceptional! Love my new car. Whole process was easy and very convenient. Would definitely purchase my next vehicle from here.
Service was exceptional! Love my new car. Whole process was easy and very convenient. Would definitely purchase my next vehicle from here.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi James, thank you for sharing your love for your new vehicle and for choosing McGovern GMC of Westborough! We wish you many safe miles ahead!
He is wonderful to work with. Honest and helps you as best he can. He communicates very well
He is wonderful to work with. Honest and helps you as best he can. He communicates very well
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- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for reviewing McGovern GMC of Westborough! It was so kind of you to share your experience.
Great experience. Luis was awesome to work with. He listened and communicated thoroughly through the whole process.
Great experience. Luis was awesome to work with. He listened and communicated thoroughly through the whole process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing McGovern GMC of Westborough! We will be sure to pass your gratitude along to Luis. See you next time!
great experience, Ben was awesome, we will be back for our next vehicle no question
great experience, Ben was awesome, we will be back for our next vehicle no question
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing a great review of Ben and McGovern GMC of Westborough!
They sell used vehicles and when going through the vehicle they put the wrong part (Chevy part on. Ford) on the vehicle that could have seized my engine; but thankfully I figured it out before it was too late
They sell used vehicles and when going through the vehicle they put the wrong part (Chevy part on. Ford) on the vehicle that could have seized my engine; but thankfully I figured it out before it was too late
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
McGovern GMC in Westborough hit a home run! The entire staff was honest, straightforward, and made this the easiest and best car-buying experience I’ve ever had. They found me a great truck at a price that fit my budget—no pressure, no games, and no xx. Just a great dealership with even better people. -Jay G
McGovern GMC in Westborough hit a home run! The entire staff was honest, straightforward, and made this the easiest and best car-buying experience I’ve ever had. They found me a great truck at a price that fit my budget—no pressure, no games, and no xx. Just a great dealership with even better people. -Jay G
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, Jay! We're glad to know that the team made your car-buying experience a straightforward one here at McGovern GMC of Westborough. Enjoy your new truck!
I contact the dealer for additional pictures which they said they would provide. Instead of being upfront, they never sent the pictures and sold the car to someone else. Terrible communication. I would not shop there after that.
I contact the dealer for additional pictures which they said they would provide. Instead of being upfront, they never sent the pictures and sold the car to someone else. Terrible communication. I would not shop there after that.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your feedback. When high demand leads to a vehicle selling quickly—sometimes right as an inquiry comes in—our team should still communicate that to you immediately rather than leaving you waiting for updates or photos. Falling short on that communication is on us, and we completely understand why you feel disappointed. We would appreciate the opportunity to make things right and assist you in finding a similar vehicle that meets your needs. Please feel free to reach out to our General Manager, Taylor Campinha, directly at 508-329-6343 or [email protected] so we can help.
I had an excellent, painless experience recently at McGovern purchasing a new car. Zachary listened to what I was looking for, never pressured me about anything, and was very honest. I unexpectedly drove away with the perfect car that day! I couldn’t be happier with the experience and the purchase.
I had an excellent, painless experience recently at McGovern purchasing a new car. Zachary listened to what I was looking for, never pressured me about anything, and was very honest. I unexpectedly drove away with the perfect car that day! I couldn’t be happier with the experience and the purchase.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on the perfect car! We’re delighted Zachary made the process smooth and pressure-free here at McGovern GMC of Westborough. Enjoy the ride!
The sales person was very professional and knowledgeable. Explained the car buying process clearly. The car buying experience was went very smooth and was great.
The sales person was very professional and knowledgeable. Explained the car buying process clearly. The car buying experience was went very smooth and was great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Andy, it's wonderful to hear you had such a smooth car-buying experience! Thank you for choosing McGovern GMC of Westborough and for sharing your feedback.
We visited to test drive a used car, and the manager offered a "today-only" discount with a surprisingly high interest rate for finance and forced us to take on the same day. When we returned the next day, the sales manager tried to create a false sense of urgency, claiming another buyer was on the way and he gave call after an hour. He refused to honor the previous day's discount, tried to hit us with a "penalty" fee, and suddenly hiked the interest rate to 18%. When we asked to see the written breakdown from the day before, he refused to show us the numbers. It was a clear attempt to make a pure profit through an interest rate markup. Even though my bank pre-approved me for a 9% rate, the manager refused to accept outside financing. I had really good opinion on MCGOVERN and sales manager is ruining the reputation by scamming people by not being transparent. If the sales manager-had been transparent instead of trying to scam us, we would have bought the car. Save yourself the stress, watch the interest rates closely, and be prepared to walk away.
We visited to test drive a used car, and the manager offered a "today-only" discount with a surprisingly high interest rate for finance and forced us to take on the same day. When we returned the next day, the sales manager tried to create a false sense of urgency, claiming another buyer was on the way and he gave call after an hour. He refused to honor the previous day's discount, tried to hit us with a "penalty" fee, and suddenly hiked the interest rate to 18%. When we asked to see the written breakdown from the day before, he refused to show us the numbers. It was a clear attempt to make a pure profit through an interest rate markup. Even though my bank pre-approved me for a 9% rate, the manager refused to accept outside financing. I had really good opinion on MCGOVERN and sales manager is ruining the reputation by scamming people by not being transparent. If the sales manager-had been transparent instead of trying to scam us, we would have bought the car. Save yourself the stress, watch the interest rates closely, and be prepared to walk away.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback. We take all customer reviews seriously and appreciate the opportunity to address your experience. Our goal is always to provide a transparent and straightforward car-buying process, and we apologize if you felt pressured during your visit. High demand and market-based pricing mean our inventory moves very quickly. Because we weren’t able to finalize terms during your visit, this specific vehicle has unfortunately since been sold. We do have an excellent selection of similar inventory arriving daily and would love the opportunity to help you find the right alternative. We want to ensure your concerns are fully addressed—please give our General Manager, Taylor Campinha, a call directly at 508-329-6343 as soon as you have a moment.