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Ricart Kia

(601 reviews)
Visit Ricart Kia
Sales hours: 10:00am to 8:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 10:00am–8:00pm 8:00am–6:00pm
Tuesday 10:00am–8:00pm 8:00am–6:00pm
Wednesday 10:00am–8:00pm 8:00am–6:00pm
Thursday 10:00am–8:00pm 8:00am–6:00pm
Friday 10:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday 12:00pm–5:00pm Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2015 consumer dealer award
New (614) 610-4647 (614) 610-4647
Used (614) 610-9419 (614) 610-9419
Service (614) 610-4566 (614) 610-4566

Reviews

(601 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ricart Kia from DealerRater.

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Nate has been great to work with from the initial contact...

Nate has been great to work with from the initial contact to the final approval. Great personality and professionalism. I am looking forward to packing up the new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone who worked with us at ricart kia went above and...

Everyone who worked with us at ricart kia went above and beyond to help us.im so glad we went here and not any other place.thank you so much ricart kia team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our process of finding the right vehicle took some time....

Our process of finding the right vehicle took some time. A friend had recommended Jeremy in the import section to help find our Kia Telluride. We were very satisfied with the level of effort that was made as well as him following up with us to keep us in the loop. Everyone was wonderful that we worked with. We would consider going to Ricart again in the future. No pressure and very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Courtney was excellent!!!! Very friendly and very...

Courtney was excellent!!!! Very friendly and very helpful. She answered all the questions that I had!!! She went the extra to help me!!! Excellent help!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great service !!!! Every question answered honestly and...

Great service !!!! Every question answered honestly and directly. I definitely felt great through out this process and would recommend ricart to everyone . And never felt pressured one time !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

I am a first time new car owner and my service was...

I am a first time new car owner and my service was excellent I want to thank George S. in used cars and Jim L. in new cars for all they done to make my dream come true. Cassandra F.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

John was very knowledgeable and explained the features...

John was very knowledgeable and explained the features thoroughly. He answered all questions I had and some I didn't. Actually, everyone I dealt with along my purchasing journey were very thorough as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

We had a wonderful experience at Ricart Ford. We...

We had a wonderful experience at Ricart Ford. We purchased a new Kia Optima from their Kia Division. The Kia representatives Dwendoln Thomas and Aaron Andrews took excellent care of us. The transition went quickly and smoothly. We drove our new Optima off the lot with all the financing and paperwork completed very quickly. I would highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

I had a fantastic experience at Ricart Kia. Each person...

I had a fantastic experience at Ricart Kia. Each person that I came in contact with was knowledgeable, friendly, and listened carefully to what I had to say. Within 10 minutes of arriving to test drive one vehicle, Jim asked me a few simple questions and matched me with a different vehicle that not only better suited my needs but was less expensive at a higher trim level. Rene was a gem throughout the process. He was patient and respectful, staying past closing to make sure that everything went well, and was very kind to my family. Lorenzo and Sean worked with me on the financing without pressuring me and came up with a few options for me to consider. Jack also stayed late to make sure my paperwork got done, but never made me feel as if I was an inconvenience. Waking up the next morning after a large purchase is always the true test - today I am excited about my purchase, very comfortable with the terms, and grateful to Ricart Kia for making buying my first new car in 15 years a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Excellent experience!

Took our son to purchase his first ever car - he is attending Kent State and was excited at saving up the funds for a deposit, we searched out cars and found one he liked online and it was at Ricart. Nervous and excited we took him and they treated him extremely respectfully and spent the time to explain everything to him in very simple terms. Our trade in was evaluated at more than fair and our salesperson even found an extra discount program that we didn't know about and got us the payment that fit our son's ability to afford. Maria our sales associate was phenomenal in showing us the vehicles and the features and wasn't pushy at all but extremely helpful and insightful on our needs. I purchased my wife's car at another place a few years ago and I know I am going to purchase her next vehicle when we are ready here at Ricart. Our son is very pleased and excited and it is thanks for the staff here at Ricart Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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