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EchoPark Automotive New Braunfels - Outlet

(567 reviews)
Visit EchoPark Automotive New Braunfels - Outlet
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(866) 380-7618 (866) 380-7618

Reviews

(567 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive New Braunfels - Outlet from DealerRater.

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EchoPark had a fair price.

EchoPark had a fair price. Many thanks to Mike Bell for his assistance with help after the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Stephanie was great we really enjoyed working with her.

Stephanie was great we really enjoyed working with her. She has a really warm personality that enhances her professionalism. Definitely 5 x 5.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Stephanie! Her warm personality certainly adds to her professionalism and we are happy to hear that you had a great experience working with her. It means a lot to us to receive 5 stars from a satisfied guest like you!

Steffani helped me get into a car !

Steffani helped me get into a car ! She is truly amazing at what she does !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your positive feedback! We are thrilled that Steffani was able to assist you in finding the perfect car for your needs. She truly takes pride in her work and we are lucky to have her on our team. Thank you for choosing us!

Yousuf was amazing!

Yousuf was amazing! Trust me if you need help and have not the best credit come in and see him. , you won’t regret it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for the kind words! We are so happy to hear that Yousuf provided you with amazing service and was able to help you despite any credit challenges. We truly appreciate your support and we look forward to continuing to serve you in the future. Thank you for choosing us!

Yousuf was knowledgeable and extremely kind.

Yousuf was knowledgeable and extremely kind. Very helpful throughout. Made the process easy and quick

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words, ! We are so glad that Yousuf was able to provide exceptional service and make your experience smooth and quick. We appreciate your feedback and look forward to assisting you again in the future!

Yousuf was amazing he helped me throughout the process.

Yousuf was amazing he helped me throughout the process. I was referred to him by my friend and I’m glad I listened to her. He broke everything down for me to where I understood my situation. If you are in a tough spot like me come see Yousuf I promise you won’t be disappointed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for your kind words, we are thrilled to hear that Yousuf provided you with exceptional service throughout your process. We always strive to make sure our guests are fully informed and satisfied. We appreciate your business and hope to continue exceeding your expectations.

Did an amazing job, easy to talk to and a genuine good

Did an amazing job, easy to talk to and a genuine good guy, would recommend him to anybody that comes in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We strive to provide excellent service and it means a lot to hear that we met your expectations. Happy to be of service and thank you for any future recommendations.

This places is amazing to say the least!

This places is amazing to say the least! Even though I didn’t end up purchasing today due to my situation with my insurance and my car being totaled, I wasn’t treated and differently. Yousuf helped me and went over everything with me including the CARFAX and inspection report. 10/10 would recommend coming here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Thank you so much for sharing your experience at our dealership! We are so glad to hear that Yousuf provided excellent service and information to help you make a decision, even though you didn't end up purchasing today. We truly appreciate your recommendation and hope to have the opportunity to serve you in the future.

Their business model is amazing they work with you and

Their business model is amazing they work with you and try there best to get you into a car. I had challenged credit they helped me thru this tough time and Yousuf was amazing he stayed in contact with me the whole way thru. Definitely will recommend everyone to come here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words! We're thrilled to hear that our business model and team were able to help you during a challenging time. Yousuf is indeed an amazing member of our team. We appreciate your recommendation and hope to see you again in the future.

Yousuf was amazing he helped me figure out the best way

Yousuf was amazing he helped me figure out the best way for me to get into the car I wanted. He showed me everything on the car including the inspection report and CARFAX. Definitely will recommend my friends and family to him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for sharing your positive experience with Yousuf! We are thrilled to hear that he provided such great service and helped you find the perfect car. We appreciate your recommendation to your friends and family and look forward to serving you again in the future.