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Subaru of Wyoming Valley

(634 reviews)
Visit Subaru of Wyoming Valley
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–4:30pm
Tuesday 9:00am–8:00pm 8:00am–4:30pm
Wednesday 9:00am–8:00pm 8:00am–4:30pm
Thursday 9:00am–8:00pm 8:00am–4:30pm
Friday 9:00am–7:00pm 8:00am–4:30pm
Saturday 8:30am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (570) 609-0243 (570) 609-0243
Used (570) 609-0233 (570) 609-0233
Service (570) 299-3711 (570) 299-3711

Reviews

(634 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru of Wyoming Valley from DealerRater.

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Joe is low pressure and high customer service.

Joe is low pressure and high customer service. He explained in detail how to operate all the technology in the car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

They were very helpful throughout the entire process.

They were very helpful throughout the entire process. Everything was made easy and ran smooth.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Wyoming Valley Subaru as your first choice for all your vehicle needs. Safe travels!

Darlene was patiently informative, as I had many

Darlene was patiently informative, as I had many questions. Came in to buy a specific car and with help found a different one I like more that met all my requirements, and at a good price. Additionally liked that I didn’t have to face anyone “pushing a sale” Good experience all the way around!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Tana, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

Avery was so helpful throughout my entire car buying

Avery was so helpful throughout my entire car buying experience! I am really not a fan of car shopping but he went above and beyond to make the whole process as painless as possible. His attentive and knowledgeable attitude was really refreshing. Has made a repeat customer out of me!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello, thank you so much for sharing your recent experience with us, we work hard to provide each of our clients with the best automotive experience! We hope to see you again!

I’m very pleased with my experience in dealing with Joe M

I’m very pleased with my experience in dealing with Joe M at Wyoming Valley Subaru when I purchased my 2024 Subaru Forester Premium. Joe was knowledgeable and professional and responsive to my concerns.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

Avery was very good to work with.

Avery was very good to work with. He listened to my needs and concerns. He was knowledgeable about the cars and wasn’t pushy during the process. The car was extremely clean for being a used vehicle. I felt comfortable purchasing from this dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Hi, thank you so much for your feedback! Avery will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Went to Subaru of Wyoming Valley to pick up my Toyota

Went to Subaru of Wyoming Valley to pick up my Toyota Avalon. Great service great sales good people couldn’t be happier thank you Joe M.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Joe Mercado sold me my first Subaru two years ago.

Joe Mercado sold me my first Subaru two years ago. It was a great experience. So when I came to get my car serviced, I ran into Joe again. I told him I was thinking about getting another Subaru a 2024. Joe is the best salesman That I have ever dealt with when it comes to purchasing a car. At no time that I feel any pressure or that he was trying to con me. Matter fact, he was the opposite he told me all the information that I needed to know. He answered all my questions . He was honest about everything. And instead of just selling me a car to sell me a car he looked out for my best interest. Next thing I knew I was looking at a 2024 Crosstrek and Joe explained everything thoroughly and he’s the best sales person I’ve ever dealt with in the car industry. Hopefully I need a new car will be the salesman at Subaru. I trust him.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi William, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Dave Koch was easy to deal with and an all around great

Dave Koch was easy to deal with and an all around great experience dealing with him

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful!

Just purchased our new 2024 Crosstrek Premium.

Just purchased our new 2024 Crosstrek Premium. Joe Gonda and the entire staff were terrific. Joe was friendly, funny, and informative. He responded to any and all messages in a timely manner throughout the time it took to custom order our new Crosstrek until delivery was made.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad to hear you found our staff to be so informative and helpful. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!