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Subaru of Wyoming Valley

(634 reviews)
Visit Subaru of Wyoming Valley
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–4:30pm
Tuesday 9:00am–8:00pm 8:00am–4:30pm
Wednesday 9:00am–8:00pm 8:00am–4:30pm
Thursday 9:00am–8:00pm 8:00am–4:30pm
Friday 9:00am–7:00pm 8:00am–4:30pm
Saturday 8:30am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (570) 609-0243 (570) 609-0243
Used (570) 609-0233 (570) 609-0233
Service (570) 299-3711 (570) 299-3711

Reviews

(634 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru of Wyoming Valley from DealerRater.

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I've been shopping for a new subaru for months and

I've been shopping for a new subaru for months and visited many dealers online and in person. Darlene Duverge at Subaru was the first salesperson that listened to my needs and helped me choose the right car for me. She kept in touch throughout the process and notified me when a better deal became available

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi, thank you for your support! We're happy we could help. We are always more than happy to assist you if anything else comes up. Take care!

I hate buying cars and I never write reviews but Sales

I hate buying cars and I never write reviews but Sales consultant Darlene Duverge made buying a Subaru Forester a pleasure. I highly recommend seeing her if you are looking for a Subaru!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the positive star rating, Candy! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!

Great experience from start to finish thanks to Joe

Great experience from start to finish thanks to Joe Gonda! Beat every other dealer within 60 miles. Highly recommend!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thanks for the recommendation, and have an amazing day!

Avery demonstrated compassion and kindness while we were

Avery demonstrated compassion and kindness while we were trying to find a used car for our elderly mother. He went above and beyond in answering our questions and had the patience of a saint. There was no stress in our sales experience. I would absolutely recommend him to others who are looking to buy a Subaru. He was very knowledgeable and ensured the information he was giving us was accurate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate you choosing Wyoming Valley Subaru! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

Very pleased with the service I received.

Very pleased with the service I received. I highly recommend this dealership. They worked with me, answered all my questions and helped me get the best deal that I could for the money

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Wyoming Valley Subaru as your first choice for all your vehicle needs.

Great service from Nick and Billy .

Great service from Nick and Billy .. great times . I'll be back for sure. Thanks

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

Joe Gonda was very helpful getting our new (used) vehicle

Joe Gonda was very helpful getting our new (used) vehicle through every step of the process, making it seamless. He even went so far as to contact our insurance company to make sure we were legal with them. He went through all the functions of the vehicle, got our phones synced to the onboard bluethooth, and made sure we were completely comfortable and satisfied with our purchase before we left. We highly recommend Joe and Subaru of Wyoming for sales as well as service.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

Dave was fantastic to work with and did a great job

Dave was fantastic to work with and did a great job helping me through every step of the process. He helped make sure I got my phone setup to the car and walked me through everything in the car in a very kind and skilled manner. . The waiting area is very nice and comfortable. The financial guy Kevin was very funny and pleasant to deal with. I really like this dealership and would recommend to people I know. I also plan to use the dealer for future purchases as well as the look of the newer Subaru's are amazing

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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2 people out of 2 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Came in and met with your Mercado was polite transparent

Came in and met with your Mercado was polite transparent glad we talked to him getting on Mitsubishi tomorrow and Saturday thanks, Joanne

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

EVERYONE HATES negotiating with car salesmen!

EVERYONE HATES negotiating with car salesmen! I spent HOURS reading and watching videos to avoid the gotchas of how to negotiate, what tricks they pull, counter tactics and more. I didn't need any of it. As luck would have it, it depends on the dealership and salesperson. Joseph Mercado got randomly assigned to me when I emailed Subaru of Wyoming Valley for an out the door price on a Crosstrek they had in stock. No xx, no tricks, straight forward, no phony added packages or fluff fees, no games. An honest salesman, a great man with stories and jokes that is genuinely straightforward and charismatic. No pressure sales and gave me the numbers and data so I could make an informed decision with my wife. I thought I was all prepared to wait until the end of the month for them to break a better deal but he got me the numbers I wanted looking for, got me a no xx, unaccompanied test drive with my wife, she loved it, we went in and wrapped up in less than 20 minutes. This dealership has great reviews for a reason. Joseph Marcado is best in class of all the folks there. Ask for him by name. You'll come back to this review and thank me after!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Wyoming Valley Subaru as your first choice for service!