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Subaru of Wyoming Valley

(634 reviews)
Visit Subaru of Wyoming Valley
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–4:30pm
Tuesday 9:00am–8:00pm 8:00am–4:30pm
Wednesday 9:00am–8:00pm 8:00am–4:30pm
Thursday 9:00am–8:00pm 8:00am–4:30pm
Friday 9:00am–7:00pm 8:00am–4:30pm
Saturday 8:30am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (570) 609-0243 (570) 609-0243
Used (570) 609-0233 (570) 609-0233
Service (570) 299-3711 (570) 299-3711

Reviews

(634 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru of Wyoming Valley from DealerRater.

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Sales associate was friendly and helpful hassle free

Sales associate was friendly and helpful hassle free experience which my purchase . Would recommend to friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
Dealer response

We're glad to hear our Staff took such great care of you, Den! We hope we can continue to be of service to you down the road! We hope you continue to choose us for all your automotive needs! Take care!

Very good service, made sure I had everything I needed.

Very good service, made sure I had everything I needed. They were all super helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Casey, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Joe was excellent.

Joe was excellent. I would recommend him. Process was easy. Looking forward to dealing with this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad to hear you found our staff to be so informative and helpful. Our team is available should you require any extra help.

excellent service we got from the sales person Joe Gonda

excellent service we got from the sales person Joe Gonda 5 stars, but the finance lady gets 2 maybe 2 1/2 stars, never met a more automaton and dry personality. Just want to sign the papers and run out of her office. But Joe was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
5 people out of 5 found this review helpful.
Dealer response

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Wyoming Valley Subaru and we hope to see you again!

Super friendly and knowledgeable.

Super friendly and knowledgeable. They know their cars inside and out. They made it super easy and painless to finance a new car and trade my old one in. The financing is very transparent and was explained to me in simple terms to understand exactly how it all worked.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
Dealer response

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Friendly, professional and knowledgable staff, easy no

Friendly, professional and knowledgable staff, easy no pressure environment. Definitely the best dealership I've done business with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Excellent service by everyone would definitely recommend

Excellent service by everyone would definitely recommend to everyone explained the entire process so completely satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

Excellent service from the representative and finance

Excellent service from the representative and finance department. They answered all my questions and didn't rush me. Great people to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Hi Rose, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Had the pleasure of doing business with the salesman Dave

Had the pleasure of doing business with the salesman Dave Koch. Accommodated all of my needs, was personable, and was professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
Dealer response

Thank you so much for sharing your recent experience with us, Mattordnung! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Friendly, helpful, and very thorough.

Friendly, helpful, and very thorough. Dave and Patrice were efficient and respectful. Things were handled very professionally!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Wyoming Valley Subaru and we hope to see you again!