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Subaru of Wyoming Valley

(634 reviews)
Visit Subaru of Wyoming Valley
Sales hours: 8:30am to 5:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–4:30pm
Tuesday 9:00am–8:00pm 8:00am–4:30pm
Wednesday 9:00am–8:00pm 8:00am–4:30pm
Thursday 9:00am–8:00pm 8:00am–4:30pm
Friday 9:00am–7:00pm 8:00am–4:30pm
Saturday 8:30am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (570) 609-0243 (570) 609-0243
Used (570) 609-0233 (570) 609-0233
Service (570) 299-3711 (570) 299-3711

Reviews

(634 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru of Wyoming Valley from DealerRater.

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Nick our sales rep was terrific.

Nick our sales rep was terrific. We were looking for a car for my 80 year old Mom and he was incredibly patient . he also spoke to her and not to me which we really appreciated. So many sales people look to me to speak for her or make decisions when she is fully capable. We couldn't close the deal but that was no fault of the dealer. We're hoping another vehicle will come in and we can make it work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Joe Honda was my sales Rep very helpful service and parts

Joe Honda was my sales Rep very helpful service and parts also very helpful thank u

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Very pleasant to work with!

Very pleasant to work with! No high pressure to buy. Would recommend as a first stop!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

Great Experience

Had a great experience! Got to custom order my new Forester since there have been production delays.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Melinda, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

A great guy to deal with:

First time at Subaru of Wyoming my wife and I purchased a CrossTrex. This time back we purchased a Forester so we now own a 2021 & 2022 Subaru. Both purchases were made with the help of sales rep Joe Gonda. We liked Joe from our first purchased and he is still wonderful to work with. A great sense of humor and great knowledge of the vehicles. If he does need to get you an answer, it is quickly and your not waiting for a long period of time. My recommendation to my friends, think about a Subaru and look up Joe Gonda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

They were fantastic gave me a fair trade on my vehicle,

They were fantastic gave me a fair trade on my vehicle, salesman Dave kept me informed every step of the way of my order and had a speedy and painless delivery day and have a nice tutorial on the cars features. Highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Wyoming Valley Subaru! Thanks for the recommendation, and have an amazing day!

Great buying experience!

My buying experience was one of if not the best in my 50+ years of buying cars. My sales advisor was Pam Harmon - she is professional, knowledgeable and went out of her way to make sure we understood all aspects of the transaction including spending over 30 minutes making sure we understood all the functions of the vehicle. Just outstanding .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Salesman was helpful and responsive.

Salesman was helpful and responsive. Dealership itself was clean and well-laid out. Due to circumstances beyond their control there weren’t many cars on the lot to see.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dave and Patrice were so efficient and helpful!

Dave and Patrice were so efficient and helpful! They made the process of buying my car as painless as possible and I would definitely recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Used Vehicle Experience

Purchased used vehicle. Joe was very helpful and made the process easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Dave, thanks for your great review, and for giving our dealership such a high-star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!