Skip to main content

Subaru of Wyoming Valley

(634 reviews)
Visit Subaru of Wyoming Valley
Sales hours: 8:30am to 5:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–4:30pm
Tuesday 9:00am–8:00pm 8:00am–4:30pm
Wednesday 9:00am–8:00pm 8:00am–4:30pm
Thursday 9:00am–8:00pm 8:00am–4:30pm
Friday 9:00am–7:00pm 8:00am–4:30pm
Saturday 8:30am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (570) 609-0243 (570) 609-0243
Used (570) 609-0233 (570) 609-0233
Service (570) 299-3711 (570) 299-3711

Reviews

(634 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru of Wyoming Valley from DealerRater.

Want to share your experience with this dealership?

Write a review

A Very Good Place to Car Shop!

This was my first time experience with Subaru and Wyoming Valley Motors and it was a great success and pleasant experience. My salesman Bob Fedor was very knowledgeable, stayed on top of my experience from start to finish but most importantly, was not pushy or overbearing as I often find sales people to be. His manager Patrick was very supportive of his employees and my smooth transaction. Fred in financing made the transition very smooth which can sometimes be long and painful. And Nikki in the tech department was fantastic at helping me set up all the tech devices and apps. A big thank you to you all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

My experience at Wyoming Valley Subaru was great!

My experience at Wyoming Valley Subaru was great! I bought my last Impreza from a different dealership and did not feel as welcomed and wanted as I did here at Wyoming Valley Subaru. I was very pleased with Dave Koch and his willingness to work with me in such a short notice. Fred in finance was also outstanding, quick to the point and did not pressure any extras that weren’t needed. Overall, I would highly recommended buying your next Subaru here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

Dave Koch and Fred Davis were an absolute pleasure to

Dave Koch and Fred Davis were an absolute pleasure to work with. I ordered the car I wanted and it arrived without issue. Dave explained all of the features and didn't rush us at all. Nice guys who do their jobs well. I'll be back in the future, maybe for an Outback.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Dave, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

I had a really good experience!

I had a really good experience! They had good service and friendly workers. I would recommend to other buyers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

I went back to have an appointment with Nicki who helped

I went back to have an appointment with Nicki who helped me learn all about my new car, this service was excellent !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Honest and Professional Salesman

Joe Gonda was extremely helpful when purchasing our Subaru. He went out of his way to schedule our purchase within a specific window of time. His honesty and valuable insight were major factors in choosing Wyoming Valley Subaru. In fact, I will be in contact with him when we are ready to purchase our next car. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Lori, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Joe Gonda did a fantastic job providing us with prompt,

Joe Gonda did a fantastic job providing us with prompt, excellent customer service. Thanks Joe!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Christopher, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Patrick Kasson is a great salesman and a wonderful person

Patrick Kasson is a great salesman and a wonderful person to deal with. Very helpful and pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Patrick Kasson is a very helpful and knowledgeable salesman. He made my new car purchase a pleasant experience. Patrice Grady-Howe in finance and Nickell Natiello who familiarize me with all of the many features of my new car we’re very helpful.

Dave and Fred were professional throughout the entire

Dave and Fred were professional throughout the entire process. They took the time to explain everything and did everything they said they were going to do with no surprises. They took the tike to explain everything and answer all questions and made great recommendations without overselling. I will highly recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Wyoming Valley Subaru! Thanks again for the recommendation, and have an amazing day!

Our salesman was Dave Koch.

Our salesman was Dave Koch. Dave was the most knowledgeable car salesman I have ever had the pleasure to work with. He was courteous and patient in answering all our numerous questions and phone calls.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! We hope you continue to choose us for all your automotive needs! Take care!