Reviews
A Very Good Place to Car Shop!
This was my first time experience with Subaru and Wyoming Valley Motors and it was a great success and pleasant experience. My salesman Bob Fedor was very knowledgeable, stayed on top of my experience from start to finish but most importantly, was not pushy or overbearing as I often find sales people to be. His manager Patrick was very supportive of his employees and my smooth transaction. Fred in financing made the transition very smooth which can sometimes be long and painful. And Nikki in the tech department was fantastic at helping me set up all the tech devices and apps. A big thank you to you all.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
My experience at Wyoming Valley Subaru was great!
My experience at Wyoming Valley Subaru was great! I bought my last Impreza from a different dealership and did not feel as welcomed and wanted as I did here at Wyoming Valley Subaru. I was very pleased with Dave Koch and his willingness to work with me in such a short notice. Fred in finance was also outstanding, quick to the point and did not pressure any extras that weren’t needed. Overall, I would highly recommended buying your next Subaru here!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!
Dave Koch and Fred Davis were an absolute pleasure to
Dave Koch and Fred Davis were an absolute pleasure to work with. I ordered the car I wanted and it arrived without issue. Dave explained all of the features and didn't rush us at all. Nice guys who do their jobs well. I'll be back in the future, maybe for an Outback.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Dave, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I had a really good experience!
I had a really good experience! They had good service and friendly workers. I would recommend to other buyers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!
I went back to have an appointment with Nicki who helped
I went back to have an appointment with Nicki who helped me learn all about my new car, this service was excellent !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Honest and Professional Salesman
Joe Gonda was extremely helpful when purchasing our Subaru. He went out of his way to schedule our purchase within a specific window of time. His honesty and valuable insight were major factors in choosing Wyoming Valley Subaru. In fact, I will be in contact with him when we are ready to purchase our next car. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Lori, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Joe Gonda did a fantastic job providing us with prompt,
Joe Gonda did a fantastic job providing us with prompt, excellent customer service. Thanks Joe!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Christopher, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Patrick Kasson is a great salesman and a wonderful person
Patrick Kasson is a great salesman and a wonderful person to deal with. Very helpful and pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Patrick Kasson is a very helpful and knowledgeable salesman. He made my new car purchase a pleasant experience. Patrice Grady-Howe in finance and Nickell Natiello who familiarize me with all of the many features of my new car we’re very helpful.
Dave and Fred were professional throughout the entire
Dave and Fred were professional throughout the entire process. They took the time to explain everything and did everything they said they were going to do with no surprises. They took the tike to explain everything and answer all questions and made great recommendations without overselling. I will highly recommend to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Wyoming Valley Subaru! Thanks again for the recommendation, and have an amazing day!
Our salesman was Dave Koch.
Our salesman was Dave Koch. Dave was the most knowledgeable car salesman I have ever had the pleasure to work with. He was courteous and patient in answering all our numerous questions and phone calls.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! We hope you continue to choose us for all your automotive needs! Take care!
