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Subaru of Wyoming Valley

(634 reviews)
Visit Subaru of Wyoming Valley
Sales hours: 8:30am to 5:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–4:30pm
Tuesday 9:00am–8:00pm 8:00am–4:30pm
Wednesday 9:00am–8:00pm 8:00am–4:30pm
Thursday 9:00am–8:00pm 8:00am–4:30pm
Friday 9:00am–7:00pm 8:00am–4:30pm
Saturday 8:30am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (570) 609-0243 (570) 609-0243
Used (570) 609-0233 (570) 609-0233
Service (570) 299-3711 (570) 299-3711

Reviews

(634 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru of Wyoming Valley from DealerRater.

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Salesman, Joe Gonda

Salesman went above and beyond to make everything go smoothly. Joe Gonda

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Linda, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Joe Mercado was very polite, professional, and wasn't

Joe Mercado was very polite, professional, and wasn't pushy when making the deal. I couldn't be happier taking the vehicle home. Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Tiffany, we hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

Joe helped me with buying my first Subaru.

Joe helped me with buying my first Subaru. He was respectful and had a lot of knowledge. Joe and the staff explained everything very thoroughly for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Nick, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

They were all very professional from the sales end to the

They were all very professional from the sales end to the financing end. Very pleasurable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Very good experience we’ve dealt with a lot of

Very good experience we’ve dealt with a lot of dealerships and joe was down to earth great guy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

Nick Scopelliti made my experience PERFECT!

Nick Scopelliti made my experience PERFECT! He found the perfect car for me. He did this even with my strict budget range. He made the whole process of leasing car simple and stress free. He was extremely professional, courteous and understanding of what I was looking for. The Finance Manager, Fred Davis, explained all of the financial and contractual aspects in such a kind and easy-to-understand manner. He is good at what he does. Both of these employees have made me a Wyoming Valley Suburu customer for life. I can’t recommend them enough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Nick here at Wyoming Valley Subaru! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

Joe Gonda was an incredible help.

Joe Gonda was an incredible help. We came in to get our 2018 Forester looked at and fell in love with a 2022 Outback. The whole process was easy and hassle free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello James, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Nicki Natiello is awesome!

Nicki Natiello is awesome! She went over all the features of our new 2022 Crosstrek! She is good at her job! Nicki is very people friendly and shows care!!! Also Joe Gonda is a very friendly sales Rep! He takes time out to do business in a very professional way! I will suggest him and Nicki to every one I can! Thanks Team!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Consumer response

Thank you all! Great team!!

Nick at Subaru Wyoming Valley was wonderful (& patient)

Nick at Subaru Wyoming Valley was wonderful (& patient) with me as I considered an Ascent & ended up successfully making a purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Take care!

Great experience.

Great experience. Easy to deal with. Explanation of the vehicle and offers was very detailed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!