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Subaru of Wyoming Valley

(634 reviews)
Visit Subaru of Wyoming Valley
Sales hours: 8:30am to 5:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–4:30pm
Tuesday 9:00am–8:00pm 8:00am–4:30pm
Wednesday 9:00am–8:00pm 8:00am–4:30pm
Thursday 9:00am–8:00pm 8:00am–4:30pm
Friday 9:00am–7:00pm 8:00am–4:30pm
Saturday 8:30am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (570) 609-0243 (570) 609-0243
Used (570) 609-0233 (570) 609-0233
Service (570) 299-3711 (570) 299-3711

Reviews

(634 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru of Wyoming Valley from DealerRater.

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Everyone was very helpful and made the process run

Everyone was very helpful and made the process run smoothly. I enjoyed working with Nicholas, Patrice, and Nickell

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

Subaru of Wyoming Valley sold me the greatest car.

Subaru of Wyoming Valley sold me the greatest car. I love it. My Subaru Outback Limited dream car in white. Dave took lots of time for a test drive and to answer my questions. He spent hours showing me around my new car. Fred made the paperwork easy and he offered me the extended warranty that I really wanted. A great experience at the Subaru dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're glad to hear that you found our team here at Wyoming Valley Subaru so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Pam Harmon is the Best!

Pam knows all things Subaru! She is fabulous to work with. Always gets back to me the same day I call. She went above and beyond to get my new car on the road quickly!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Laura, were at Wyoming Valley Subaru, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

Shopping for a new car

Came in to see if there was any new cars available in the current market. My sales man Joe mentioned he had one coming in at the end of the month and secured my transaction. He was available to questions and did his best to provide great service to my first Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Wayne, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

Our experience with Subaru of Wyoming Valley was

Our experience with Subaru of Wyoming Valley was excellent. Joe Gonda was extremely helpful with getting the Subaru Forrester we wanted and kept us in touch with the process and when the car would be delivered. Once we got the car, Joe went over the operation of the car and followed up with us after we had it for a while. We highly recommend Joe and Subaru of Wyoming Valley.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to Joe here at Wyoming Valley Subaru! We hope you continue to choose us for all your automotive needs! Take care!

Joe is a top salesperson.

Joe is a top salesperson. He loves what he does, and it shows. Sale was painless and without pressure. Felt very comfortable working with him, and I would buy another car from him if needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

H John, we're glad to hear our Staff Joe took such great care of you! We hope we can continue to be of service to you down the road! Safe travels!

Joe mericardo was very helpful to me and mom .

Joe mericardo was very helpful to me and mom .Explained all aspects of car and financing so my mom could understand.My son and my mom have bought new cars from Joe.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to Joe here at Wyoming Valley Subaru! We hope you continue to choose us for all your automotive needs! Take care!

Fantastic experience from beginning to end.

Fantastic experience from beginning to end. Mike Evans was awesome! Staff was also very helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

Awesome service experience.

Awesome service experience. Chris was very polite and made sure to keep me updated throughout the day. Car what's inside when I picked it up, which was great because it was raining. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

Best experience buying a car.

Best experience buying a car. Joe M was great. He took the time to explain everything with me. No pressure just honest answers Fred D was great helping me secure the best loan and interest rate I would highly recommend Subaru of Wyoming Valley.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Theresa, thank you for your positive review. We're glad to hear that you found our team here at Wyoming Valley Subaru so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!