Reviews
Professional
I only come here for my Buick. Matias Roderigo was concerned with safety and willing to work with me as all car work can be expensive. But worth it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for this stellar review! We are thrilled to hear you had a 5-star experience with us.
Professional
Salesman Carlos Murga is very professional and knowledgeable. No pressure sales. One of the very best, I would recommend him to my family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for this great review!
Best car dealership!
Great service! Very helpful staff! Really try to give you your best option! Really great dealership come visit here to get a new car 😄😄😄😄😄
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are thrilled to hear you had an amazing experience here with us! Welcome to the Zeigler family!
Don't waste your time
I tried ask a simple question about pricing on a Lexus GS350. After 13 emails and giving them all information that they requested the GM Matt Douvikas tried to tell me the car was sold, which it has in fact not sold. I am not sure how this dealership functions as they are incompetent and obvious sleazy liars.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, we truly apologize for your experience with us. We value your feedback and would like to make this right. Please contact Gianna, our Customer Relations Manager, at direct line: (630) 454-1572 email: giannasquillo@zeigler.com to further discuss your experience. Thank you for your time!
Worst experience with service department
Had worst experience with Service department. They need a better management 1) They don’t update on vehicle status. 2) Replaced the Spark plugs 2 months ago at their service Centre and in next service they recommend again to replace spark plugs. If mentioned it was replaced 2 months ago in your dealership they check the system and said yes maybe mechanic put it by error. Checked the spark plugs outside dealership came to know have not replaced.
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, We are so sorry for the frustrating experience you've had with us and would like to make it right. Please contact Gianna, our Customer Relations Manager, at your earliest convenience so we can get this fixed right away at 630-454-1572. Thank you!
Not satisfied with my service
Never will buy another truck from them again the paint is chipping off my truck I brought the truck brand new off the show room floor the still taking their time about seeing about the paint problem it came for the factory like that I didn?t say that when you all get my money every month so xxxx upset ????????
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We apologize for coming short of giving you a great experience.
Alex is awesome
When I’m theyre to trade in my car got the please of working with Alex great guy ended up picking up a corvette right off the show room great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for this wonderful review!
Super Service
We brought our 2010 Ford truck to Zeigler because the passenger side airbag had been recalled. They made us aware of issues related to fluids and leaking lines. They promptly corrected what could have caused serious damage over time. Thank you to Rafael Rivera and the technicians who performed the repairs. It was a pleasure doing business with you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We always appreciate positive feedback like this! Thank you so much for your business. Come back and see us anytime!
Ray jando Excellent sales rep very patient underst
Ray jando Excellent sales rep very patient and explain things thoroughly. And understand it to the customer needs and patiently with the customer takes this time
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for this wonderful review! Ray is a true asset to our team and we are grateful for the opportunity to serve you!
Ray’s the best!
Had a great experience with Zeigler yesterday! Ended up with a brand new vehicle and great trade-in on my older car! Ray Jando was our salesman and he guided us through many options for a truly great deal! This is the second car we’ve purchased with Ray!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for this phenomenal review! We are always here for all of your vehicle needs. Don't ever hesitate to reach out. Happy driving!