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BMW of Delray Beach

(1,973 reviews)
Visit BMW of Delray Beach
Sales hours: 12:00pm to 5:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday 12:00pm–5:00pm
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (877) 864-5742 (877) 864-5742
Used (866) 754-9238 (866) 754-9238
Service (855) 839-4227 (855) 839-4227

Reviews

(1,973 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Delray Beach from DealerRater.

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If if it three times and submitted it , how many times

If if it three times and submitted it , how many times you want me to do it???

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

My service advisor with Steven he provided excellent

My service advisor with Steven he provided excellent knowledge, he was professional and extremely helpful. The dealership valet driver was very pleasant, He smiled and drove me home safely. Thanks to all!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!

Awesome ,fast ,clean service.

Awesome ,fast ,clean service.i will definitely recommend the dealership and the team .Great work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Everyone who we have met thru the process has been super

Everyone who we have met thru the process has been super professional especially Malik Johnson who was our sales associate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

I would like to express my gratitude for the exceptional

I would like to express my gratitude for the exceptional customer service provided by James and Alvaro. However, I was quite disappointed with the sales agent or manager who chose not to meet with us or even introduce herself, despite her significant involvement in the transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for bringing this matter to our attention. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (561) 491-2329.

Service coordinator is a great person to deal with.

Service coordinator is a great person to deal with. He is very accommodating and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Another excellent service experience.

Another excellent service experience. Fast, thorough, great work and the best service advisor, Keith Hauser.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

As always, I had a wonderful experience with David, my

As always, I had a wonderful experience with David, my service advisor. He was through and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Great service.

Great service. Fast. Easy. It would be better to have more appointment times with loaners available though.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Highly recommend BMW of Delray Beach.

Highly recommend BMW of Delray Beach. A pleasure to do business with from start to finish. They really care about their customers & their buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!