Reviews
Write a reviewTruly, the best automotive purchasing experience that I can remember Reth and steven are awesome Everything was as presented and actually better than expected! They truly care about making sure the experience is exceptional Way to go!
Truly, the best automotive purchasing experience that I can remember Reth and steven are awesome Everything was as presented and actually better than expected! They truly care about making sure the experience is exceptional Way to go!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We greatly appreciate your wonderful feedback about your automotive purchasing experience with us. It's incredibly rewarding to hear that everything exceeded your expectations and that our team was able to provide the exceptional service we strive for with every customer. Your recognition of our commitment to making each experience outstanding means the world to us. We're thrilled that you felt genuinely cared for throughout the process, as building authentic relationships with our customers is at the heart of what we do. Thank you for taking the time to share your positive experience.
Primary residence in Texas with frequent visits to SW Missouri. Excellent service as usual on most recent visit- generally have my services done at this dealership. Very courteous and accommodating scheduling thanks to Clay Holt. Highly recommend.
Primary residence in Texas with frequent visits to SW Missouri. Excellent service as usual on most recent visit- generally have my services done at this dealership. Very courteous and accommodating scheduling thanks to Clay Holt. Highly recommend.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your loyalty and wonderful review! We're glad Clay Holt and our team continue to provide excellent service. We appreciate your recommendation and look forward to your future visits.
Very Courteous and helpful and Great experience and wonderful and pleasurable transaction completed. And very helpful in financing.
Very Courteous and helpful and Great experience and wonderful and pleasurable transaction completed. And very helpful in financing.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are absolutely thrilled to hear about your wonderful experience with our team. Your feedback about our courteous and helpful service means so much to us. We're delighted that we could make your transaction both enjoyable and smooth from start to finish. It's especially gratifying to know that our financing assistance met your needs effectively. Thank you for taking the time to share your positive experience - it truly motivates our team to continue delivering exceptional service to every customer who walks through our doors.
Kevin was so patient and helpful throughout the process. The entire dealership is very process. I would recommend Elite 1,000%!
Kevin was so patient and helpful throughout the process. The entire dealership is very process. I would recommend Elite 1,000%!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re grateful for your recommendation and for sharing such positive feedback about your visit. Our team is committed to being attentive, supportive, and easy to work with throughout every step of the experience. Thank you for choosing Elite—we truly appreciate your confidence in us.
Purchases a 2008 Jeep with 39,237 miles. Had a good experience with the Dealer, but after driving the car 100 miles and it leaking oil in my driveway. I contacted them and they refused to do anything about it. The repair cost $580 and they said they could NOT do anything. It seems like a Mercedes Dealer should stand behind their vehicles for at least two week!!! Very disappointed with the response!!
Purchases a 2008 Jeep with 39,237 miles. Had a good experience with the Dealer, but after driving the car 100 miles and it leaking oil in my driveway. I contacted them and they refused to do anything about it. The repair cost $580 and they said they could NOT do anything. It seems like a Mercedes Dealer should stand behind their vehicles for at least two week!!! Very disappointed with the response!!
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
Bill, we are so disappointed to learn of this situation. We would like the chance to try to make this better. Please reach out to Jason Holland at 417-414-3609 at your earliest convenience.
I called Jason Holland at that number. He had NO idea what DealerRater was or why I was calling!!
We purchased our Mercedes 3 years ago from Elite, the salespeople were fine. However, they have charges us over $6,000 in regular maintenance in that same 3 years. Our last bill was $170 to clean out our cigarette lighter. They do not verify costs before the service and find everything they can possibly charge for.
We purchased our Mercedes 3 years ago from Elite, the salespeople were fine. However, they have charges us over $6,000 in regular maintenance in that same 3 years. Our last bill was $170 to clean out our cigarette lighter. They do not verify costs before the service and find everything they can possibly charge for.
- Customer service
- 2.0
- Buying process
- 5.0
- Quality of repair
- 2.0
- Overall facilities
- 2.0
- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I recently bought a car from Elite Automotive Group. Kenton Ice was the sales consultant who sold me my WONDERFUL, FAVORITE CAR I’VE EVER OWNED! I described what I wanted and he directed me to an A220 4matic. He asked me if I’d like to drive it. I did and didn’t even test drive anything else! Kenton never once made me feel pressured. In fact, buying this car was the most pleasant, easiest experience I’ve ever had purchasing a car. Kenton knew the product and answered all my questions. Michael Jordan was very pleasant to work with too. I highly recommend this dealership.
I recently bought a car from Elite Automotive Group. Kenton Ice was the sales consultant who sold me my WONDERFUL, FAVORITE CAR I’VE EVER OWNED! I described what I wanted and he directed me to an A220 4matic. He asked me if I’d like to drive it. I did and didn’t even test drive anything else! Kenton never once made me feel pressured. In fact, buying this car was the most pleasant, easiest experience I’ve ever had purchasing a car. Kenton knew the product and answered all my questions. Michael Jordan was very pleasant to work with too. I highly recommend this dealership.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
You can tell the salesman Kent was knowledgable and proud of the product. He didn't pressure us to buy he just let the car do the talking.
You can tell the salesman Kent was knowledgable and proud of the product. He didn't pressure us to buy he just let the car do the talking.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your positive feedback!
The service department is the reason I am now driving my second Mercedes! They always go above and beyond to make sure my experience is pleasant and my car is well cared for...the best service in Springfield!
The service department is the reason I am now driving my second Mercedes! They always go above and beyond to make sure my experience is pleasant and my car is well cared for...the best service in Springfield!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your positive feedback!
Purchasing a vehicle from them right now and am feeling very confident about my experience with them. Would buy from them again!! They are tip top with respect and quality!
Purchasing a vehicle from them right now and am feeling very confident about my experience with them. Would buy from them again!! They are tip top with respect and quality!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your positive feedback!