Landers McLarty Ford

A big "Thank you" to our salesman, Gregg Guetzlaff at Landers McLarty Ford for helping us find the exact truck we have been searching for. Gregg was very personable, knowledgeable and made us feel right at home. Thanks so much Gregg!!

I reached out to Gregg and was immediately up front with a price sheet from a competitor on a vehicle with similar MSRP but more discounts than a certain F150 I was interested in from McLarty Ford. At first, really hit it off with Gregg and his manager. I was extreemly clear with the price sheet, what my goal was out the door, and that I am looking for the best deal. They took the time to look over the price sheet and assured me up front they wanted my business and asked me directly over the phone with both Gregg and his manager present "if we could beat their discounts and value on your trade would that win you over?". I said, yes, since that was my exact reason for reaching out. After that first conversation I thought I had found a winner. Then, it turned sour. It took multiple attempts back and forth to get a price sheet with max discounts ultimately which never got any better than the internet price available to everyone and even worse, less for my trade than the competition. When I tried to ask and explain what gives, this is nowhere close to where is sounded like you were going to be after our initial conversation - responses became short and dismissive and eventually a screw you nothing but "best of luck with your search sir". Very disappointed having wasted the time back and forth when they could have been up front from the beginning they won't work a deal or match competition, misrepresentation from the start. Then when called on it, no apologies or "customer is right attitude". Sadly - another bad experience under the Landers McLarty brand.

I tried to contact the sales rep back, but had no answer about the truck I was trying to purchase. then received a message from cars.com that the truck was sold.

Great service. Very efficient. I would definitely recommend them. They were timely and made sure I was pleased.

I have to tell you about the great experience I had at Landers McLarty Ford in Fort Payne. My salesman Greg Guetzlaff answered all my questions thoroughly, never made me feel pressured, and was very attentive to my needs (great hot chocolate). Best of all, I got a great deal. When it was time sign the paperwork, Justin was quick and efficient. Overall, this was the best experience I have ever had buying a car.

Gregg was super helpful in helping me find a truck at a great price love this place.

Great experience at Landers McLarty Ford. Gregg was a great salesman to work with. Since we live out of the Fort Payne area, Gregg took a walk around video of the outside and inside of the Bronco Sport we were interested in, even on his day off. We drove down to take a closer look and came home with our Bronco Sport Outer Banks. Whole process of purchasing our new to us vehicle was great! We would definitely recommend anyone looking for a new Ford or even the great used vehicle to check them out.

Gregg Guetzlaff has went out of his way to help me, when I was ready for a new car I reached out to him again and he helped me build and order the car exactly how I wanted. He goes above and beyond every time and I'm thankful for him!

Landers McLarty Ford Fort Payne did an excellent job helping me through the purchase process. They were knowledgeable, helpful and not pushy like some other dealerships. Will definitely recommend them to others. I also want to specifically call out our sales specialist, Gregg Guetzlaff. He was able to answer all of our questions and went above and beyond to ensure we had an excellent purchase experience. It was a pleasure to do business with him and the dealership. We will definitely be back when it’s time for our next purchase! Greg and Pam Coile

I bought a beautiful Ford Bronco Sport yesterday at Landers McLarty Ford, with extensive help from Sales Specialist Gregg Guetzlaff. He patiently worked with us to get the best trade-in value for our Ford Escape, and he gave us a great overall deal. Gregg gives excellent customer service and wants every customer to leave the dealership HAPPY!