Auto Innovation

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
7 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    January 18, 2019

    Alex & his team are absolutely wonderful. They treat you like family and go above and beyond for their customers. I would highly recommend purchasing your... vehicle from his team. They always treat you fair & work with you when needed.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 18, 2019

    I have purchased two Vehicles from auto innovations..Couldn’t be more happier with the vehicles, customer service and friendship I have made from this... company.great company

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • January 18, 2019

    I’ve lost count on how many vehicles that I have purchase through these guys. 5 or more I know. I’ve never had a bit of trouble with any vehicle from these... guys. If I could rate them a 10 I would. Due to they go out of their way to help you or find you what you need. I have from friends from 2 different states buying vehicles through Auto Innovation. Great guys and great service.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for being a loyal customer Jay!

  • 5.0 out of 5
    January 18, 2019

    Very easy to deal with. I would recommend them to anyone and will definitely be returning in th future for any of my car buying.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 18, 2019

    Awesome team to work with, so helpful and found exactly the car i wanted! Will definitely be back and recommending them to my family and friends.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 18, 2019

    Best used dealer around, Alex one of the one's was my sales man & he was great! Best truck i've ever had! Would definitely buy another one from them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    January 8, 2019

    I highly recommend not buying anything from Auto Innovation.... We bought a truck for $26,000... They put one new tire on it for $750, then our sales man... told us that they could have done a whole new set for $300 more but his boss wanted to save that money... mind you this truck that we had already drove 3 hrs to get really really needed a whole new set of tires...and now we are going to have to drop $2,000 on tires.... 2 days after buying it the check engine light came on (You can tell they just reset it all)... Now 3 months down the road after only treating this truck like a baby and only putting about 2,000 miles on it just driving it to work. It started​ throwing transmission codes and it won't switch out of second gear... Took it to the shop and we need a new transmission, so about $5,000-$7,000 easy.... and it also needs a new $500 torque converter... So after spending $26,000 on this truck, we need to turn around and spend $8,500 on it.... And having two small children, we don't have that money at all and are really screwed... I called the guy and he was so very rude and told us we could pay to get the truck 3 hrs to his guy and pay for everything at the price he would get it , which would still be very expensive or he could give us only $500��..

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    The truck in question was purchased AS-IS. It had over 120,000 miles on it. 3-4 months and 5-6000 miles after customer purchased vehicle they began ha...ving transmission problems. We are sorry for their issues and we did offer some monetary help, but we could not satisfy them.