Reviews
I love Tim
Tim sat down and actually got to know me and my situation. He worked hard to get me the type of vehicle I wanted. I can honestly say I love my car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Tim was able to meet your needs. At Ivory Chevrolet, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Mikal Williams, General Manager, mwilliams@ivorychevy.com, (770) 969-1001
Customer Service
I have been to Ivory Chevrolet on many occasions and have only left once with terrible service. That was my first time visiting but as I went back the service kept getting better. Fred is the best man for any job and will make sure you leave happy! He always makes sure I am taken care of, I appreciate him a lot.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Brian Brewer 770-969-1001 Bbrewer@Ivorychevy.com
Wonderful!
Tim helped me get the car and deal I wanted! His customer service and follow up was great throughout the entire process. I will definitely recommend Tim and the dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am happy to hear that your time spent with Tim was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Best, Mikal Williams, General Manager, mwilliams@ivorychevy.com, (770) 969-1001
Awesome
Tim was overall a great person to work with. He was patient and showed empathy toward my concerns. I will recommend him to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reviews like yours are truly a breath of fresh air! Tim is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Mikal Williams, General Manager, mwilliams@ivorychevy.com, (770) 969-1001
Ran my credit without my permission....
I came in with my check in hand and he explained he would not run my credit. Tim later ran my credit and tried to use the Patriot Terrorism excuse. My credit union took the time and explained why they did this and its only to benefit them while shopping a loan that's not needed. Please be cautious when purchasing cars from this dealership. Tim it was wrong and extremely dishonest.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Excellent Salesmen
Very nice person and excellent customer service from Tim!! I would recommend him to anyone who needs a new vertical. Excellent person and a pleasure to work with!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Reviews like yours are truly a breath of fresh air! Tim is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Mikal Williams, General Manager, mwilliams@ivorychevy.com, (770) 969-1001
Shawnn Lewis Simply the best
I am writing this review on Mr Shawnn Lewis because this is the second vehicle I have purchased from him....my first encounter with Shawnn was Apr '14 and I was looking for a salesman that wasn't going to waste my time trying to convince me of what he wanted to put me in. His professionalism was above what I expected, which is what made me return Oct '17 to purchase another vehicle from him for my wife. I told him what time I could arrive and he went beyond the call of duty to help me find the perfect SUV for my wife. He has a customer for life in me and I will definitely try to send him as much business as I can.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review, Kareem. I am very happy to hear that Shawnn could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Mikal Williams, General Sales Manager, mwilliams@ivorychevy.com, (770) 969-1001
Tim Allen Fantastic Job!
Tim Allen is a great salesman! He took the time to answer all my questions. I recommend calling him when you need a new car. You will be glad you called.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Reviews like yours are truly a breath of fresh air! Tim is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Mikal Williams, General Sales Manager, mwilliams@ivorychevy.com, (770) 969-1001
Excellent customer service
Terry the Service Advisor was simply excellent! Quick in and out and services performed was perfect. Terry texted me by my request to let me know that my car was done. I was traveling on business and had luggage in the car and everything was undisturbed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the awesome feedback! You're right, Terry is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Brian Brewer. 770-969-1001 Bbrewer@Ivorychevy.com
Excellent experience!
I first dealt with Bruce over the phone and e-mail about a used Infiniti I found online. He responded quickly to my questions and gave me information. He wasn't able to be there the day I drove to the dealership to test drive. Thankfully, he asked Tim to help me and the whole transaction was quick and easy! Tim answered all of questions and concerns. Even after the sale he has responded to my phone calls and texts very promptly. Thanks for a great experience Bruce and Tim!! I love my new car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Bruce and Tim were able to meet your needs. At Ivory Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Mikal Williams, General Sales Manager, mwilliams@ivorychevy.com, (770) 969-1001