Reviews
Ssrvice was fast, less than an hour.
Ssrvice was fast, less than an hour. Staff was extremely nice and helpful! The waiting are was very comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My mother and I are pleased with the service that Victory
My mother and I are pleased with the service that Victory Toyota of San Bruno provides. The staff is courteous, friendly and knowledgeable in their product. We bought over a year ago our second RAV4 Toyota from Victory Toyota in San Bruno. We also bought from Victory Toyota our previous RAV2 which lasted us about 22 years, and had to replace it because someone rear ended me. Thus, the product that we bought at Victory Toyota is great value. We will continue taking our car for service at Victory Toyota, and if we need another vehicle, we will check Victory Toyota as our first choice. We thank everyone at Victory Toyota for their support, patience and understanding of our needs and concerns.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dong is very helpful and explains very clearly on the
Dong is very helpful and explains very clearly on the process and conditions of the car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
There was no notice of completion of the service and
There was no notice of completion of the service and tried calling/texturing many times and no reply at all. I waited over 10mins on calling and never got through. I just need to go there to find my car is ready or not.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
EXCELLENT!
EXCELLENT! Manager Cliff and all staff go beyond my expectations. I'm grateful for everything they do.!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's good, but I've only bought the car for 15 days,
That's good, but I've only bought the car for 15 days, and there are other lights on. Go for testing. I will be charged 275 for testing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Diem and Chris were very professional and helpful in
Diem and Chris were very professional and helpful in getting warranty work done. They went above and beyond to make sure that we were able to get a rental while the work was being done. I also appreciated that the service technician took video footage to back up their results. I think it helps create an air of transparency and should be continued.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Martin was an exceptional person and he went above and
Martin was an exceptional person and he went above and beyond to ensure customer satisfaction
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No cooperation,no communication after 3weeks of phone
No cooperation,no communication after 3weeks of phone call.very unprofessional.message and phone call was never returned
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The team work at San Bruno are amazing.
The team work at San Bruno are amazing. Miguel was very helpful on my decision to get my new car. I'm very satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
