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Victory Toyota of San Bruno

(611 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 7:00am–5:00pm
Sunday 9:30am–8:00pm 10:00am–4:00pm
New (866) 841-3433 (866) 841-3433
Used (866) 841-3448 (866) 841-3448
Service (855) 525-1533 (855) 525-1533

Reviews

(611 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Victory Toyota of San Bruno from DealerRater.

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Ssrvice was fast, less than an hour.

Ssrvice was fast, less than an hour. Staff was extremely nice and helpful! The waiting are was very comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My mother and I are pleased with the service that Victory

My mother and I are pleased with the service that Victory Toyota of San Bruno provides. The staff is courteous, friendly and knowledgeable in their product. We bought over a year ago our second RAV4 Toyota from Victory Toyota in San Bruno. We also bought from Victory Toyota our previous RAV2 which lasted us about 22 years, and had to replace it because someone rear ended me. Thus, the product that we bought at Victory Toyota is great value. We will continue taking our car for service at Victory Toyota, and if we need another vehicle, we will check Victory Toyota as our first choice. We thank everyone at Victory Toyota for their support, patience and understanding of our needs and concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dong is very helpful and explains very clearly on the

Dong is very helpful and explains very clearly on the process and conditions of the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

There was no notice of completion of the service and

There was no notice of completion of the service and tried calling/texturing many times and no reply at all. I waited over 10mins on calling and never got through. I just need to go there to find my car is ready or not.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

EXCELLENT!

EXCELLENT! Manager Cliff and all staff go beyond my expectations. I'm grateful for everything they do.!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

That's good, but I've only bought the car for 15 days,

That's good, but I've only bought the car for 15 days, and there are other lights on. Go for testing. I will be charged 275 for testing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Diem and Chris were very professional and helpful in

Diem and Chris were very professional and helpful in getting warranty work done. They went above and beyond to make sure that we were able to get a rental while the work was being done. I also appreciated that the service technician took video footage to back up their results. I think it helps create an air of transparency and should be continued.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Martin was an exceptional person and he went above and

Martin was an exceptional person and he went above and beyond to ensure customer satisfaction

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

No cooperation,no communication after 3weeks of phone

No cooperation,no communication after 3weeks of phone call.very unprofessional.message and phone call was never returned

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The team work at San Bruno are amazing.

The team work at San Bruno are amazing. Miguel was very helpful on my decision to get my new car. I'm very satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.