Reviews
The Best I don't do business if it's not with Abraham, He
The Best I don't do business if it's not with Abraham, He always looks for a solution for me and does his work with Love
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am very pleased with my new car that I pleased with
I am very pleased with my new car that I pleased with Westchester Toyota. My sales associate, (William Lorenzo) was excellent. His knowledge and patience was very much appreciated by me. I have been a loyal customer for over 15 years and I was not disappointed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Abraham was very, very professional and very attentive.
Abraham was very, very professional and very attentive. Negotiated a fair price and I am extremely happy with the service I received
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Courteous, friendly and professional Ricardo O was
Courteous, friendly and professional Ricardo O was exceptional, patient and understood my needs. Would certainly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're glad to hear that you had an exceptional experience and that our team met your needs. We truly appreciate your recommendation.
Responsive.
Responsive. Well-informed. Understanding. Fair. Goes the extra mile to assure the customer that their needs are being met. A pleasure.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Abraham is a very pleasant person to deal with.
Abraham is a very pleasant person to deal with. I would recommend as a sensitive salesperson. Good luck getting a good price.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're glad to hear that Abraham provided excellent service. We appreciate your recommendation and hope you enjoy your vehicle.
They care about the customer, taking time to explain
They care about the customer, taking time to explain everything without any pressure to buy the automobile. Attention to the client is a number 10
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your thoughtful review! We’re committed to providing a pressure-free experience and ensuring our customers feel informed and valued. Your kind words mean a lot to us.
Sounds like what happened to me has happened to others at
Sounds like what happened to me has happened to others at this dealership - when I was promised a specific car, negotiated a price, drove two hours (with my kids, after school, on a cold dark winter night) to put down a deposit only to be told that someone else has put a deposit on this car and the next available car would be not until April, but would I like to be upsold to a more expensive model. Really it sounded like a well-oiled scheme. I made it clear that I am only coming to the dealership to do the final paperwork, not to test drive/discuss car options, but was still lured there with an empty promise and spent four hours driving back and forth to leave empty handed. Additionally we did not get the promised follow up about possibility of obtaining another vehicle. Beware and stay away.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We're sorry to hear about your experience, Tatyana. This is not the level of service we strive for, and we sincerely apologize for any miscommunication or inconvenience caused. If you could please give our General Sales Manager Jenry Castillo a call at (888) 224-4595 when you have a chance, we would appreciate it. Thank you.
Hello! I'm really shocked to see that you continue posting the same response to every negative review that includes a non-functioning/spam phone number. So it's difficult to see how this is not the level of service you strive for if you continue to waste your potential customers' time, even after already disappointing us enough to leave to a bad review. Shame on you.
They are very professional, very knowledgeable.
They are very professional, very knowledgeable. They made the whole process of buying a car so easy. Very nice people there. Great deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're glad our team made your car-buying experience easy and enjoyable. We appreciate your support and hope you love your new vehicle.
Very positive experience with Nicole from Westchester
Very positive experience with Nicole from Westchester Toyota, she assisted with transition from a lease to buying out the lease Nicole was very professional and pleasant throughout the entire process!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the 5-star review and for choosing Westchester Toyota!