Reviews
Write a reviewGreat Buying Experience
This was one of the easiest, fastest, and stress free vehicle buying experiences I?ve ever had. Siobhan was great to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chevy repair
Warranty repair quickly and efficiently. Also updated inspection sticker.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Traverse
Tara was great throughout the whole process!! She made it as painless as possible and met my needs and wants.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
One of the best would buy again Tara was the best and so
One of the best would buy again Tara was the best and so helpful thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Required a brake job on my Silverado while travelling in
Required a brake job on my Silverado while travelling in SLC and give Silverton Chevy of that area 5 stars for the effort to get me back on the road. Unfortunately, the truck developed pulsing of the front left while on return home. Was told I could visit local Chevy dealer (Quirk Chevrolet Manchester) and they would address the issue. I visited service on two occasions. I suspected a warped rotor and asked them to please scope it out. The first time they said it was the rear brakes and tire balance. I had these issues addressed and problem continued. I returned and without even the benefit of a road test was told there was nothing wrong with rotors and they couldn't touch truck because someone else did rear brakes. Finally took to independent who found that the drums had significant rust left behind when rotors were originally replaced and caused rotor to warp and pulse. Removed rust and put on new rotor and truck runs great. I realize problem began in SLC but **** happens and that is what guarantees and service are supposed to be about. Neither of which you will find at Quirk.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Shady service department
If I could've gave them a zero star I would. It all started when I brought my Camaro to get its first oil change. I asked a question of the service advisor. she told me that she would find out and get back to me. After my car was finished Someone else gave me the keys and said she was on lunch and assured me she would call me back. It is been about a week today. I received a email from Quirk to leave a review of how my service was. I explained in the review what happened that I never received the phone call back and what would you know about an hour later, I received a phone call from the manager of Chevy service. At first, he was great and said that he would help me out and get my seat repaired and figure out anything else I needed, but he needed me to leave his service advisor a A+ excellent review. I explained to him that I did not receive A+ excellent service, so I could not leave such a review. He then told me that if I did not leave them an A+ review that he would not work on my automobile. Told me that if I did not leave him a good review that they would not install the new seat cover that my car needs under factory warranty and told me I would need to go to a different Chevy Dealer in order to get it done. So this is how Quirk Chevrolet deals with customers that have an issue they threaten them in order to get an A+ review with Chevy. Thank God I recorded the conversation. So the moral of the story is do not go to Quirk Chevrolet at all cost. So quirk Chevrolet in Manchester uses threats to get A+ reviews for their service department, Danny quirk is the owner and he also owns the Quincy auto auction. I doubt he knows what's going on in his building.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
If I could've gave them a zero star I would.
If I could've gave them a zero star I would. It all started when I brought my Camaro to get its first oil change. I asked a question of the service advisor. she told me that she would find out and get back to me. After my car was finished Someone else gave me the keys and said she was on lunch and assured me she would call me back. It is been about a week today. I received a email from Quirk to leave a review of how my service was. I explained in the review what happened that I never received the phone call back and what would you know about an hour later, I received a phone call from the manager of Chevy service. At first, he was great and said that he would help me out and get my seat repaired and figure out anything else I needed, but he needed me to leave his service advisor a A+ excellent review. I explained to him that I did not receive A+ excellent service, so I could not leave such a review. He then told me that if I did not leave them an A+ review that he would not work on my automobile. Told me that if I did not leave him a good review that they would not install the new seat cover that my car needs under factory warranty and told me I would need to go to a different Chevy Dealer in order to get it done. So this is how Quirk Chevrolet deals with customers that have an issue they threaten them in order to get an A+ review with Chevy. Thank God I recorded the conversation. So the moral of the story is do not go to Quirk Chevrolet at all cost. So quirk Chevrolet in Manchester uses threats to get A+ reviews for their service department, Danny quirk is the owner and he also owns the Quincy auto auction. I doubt he knows what's going on in his building.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Stay Away from Quirk
If I could’ve gave them a zero star I would. It all started when I brought my Camaro to get its first oil change. I asked a question of the service advisor. she told me that she would find out and get back to me. After my car was finished Someone else gave me the keys and said she was on lunch and assured me she would call me back. It is been about a week today. I received a email from Quirk to leave a review of how my service was. I explained in the review what happened that I never received the phone call back and what would you know about an hour later, I received a phone call from the manager of Chevy service. At first, he was great and said that he would help me out and get my seat repaired and figure out anything else I needed, but he needed me to leave his service advisor a A+ excellent review. I explained to him that I did not receive A+ excellent service, so I could not leave such a review. He then told me that if I did not leave them an A+ review that he would not work on my automobile. Told me that if I did not leave him a good review that they would not install the new seat cover that my car needs under factory warranty and told me I would need to go to a different Chevy Dealer in order to get it done. So this is how Quirk Chevrolet deals with customers that have an issue they threaten them in order to get an A+ review with Chevy. Thank God I recorded the conversation. So the moral of the story is do not go to Quirk Chevrolet at all cost. So quirk Chevrolet in Manchester uses threats to get A+ reviews for their service department, Danny quirk is the owner and he also owns the Quincy auto auction. I doubt he knows what’s going on in his building.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Went from one bad chevy dealer to another one.
Went from one bad chevy dealer to another one. Went in to have front end noise checked out and the found a problem with passenger brake rotor. they replaced rotors and pads and suggested to have a front end alignment because tires were wearing on the edge so i asked if they could rotate tires also, well when car was finished they did not rotate tires and the alignment was not right. Had to go back so the could rotate and realign the front, after three tries and 3 hours later they could not figure out how to fix it, so they want me to wait a week till there specialist can check car. So at that point it was no and give me my money back so i can bring to a place that knows what there doing., (BANK CHEVY,CONCORD) Best place ever. So don't waste your time and money on this SERVICE DEPT. WORST EVER.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Transmission burnt out
Our 2012 Silverado Truck failed on July 4th while my son in law, daughter and their kids were heading to Umbagog lake with our canoe on the top of the truck. The transmission burned out. They were miraculously able to get off the highway and into the Flume Visitor center Parking lot. AAA towed the truck to Quirk. Quirk was not open, but had me leave keys in their drop box. They analyzed the problem, gave us a quote, found a rebuilt transmission, did the repair and came in lower than the quote in about a week.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase