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Stateline CJDR

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (486 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (486 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Job done right the first time

Fast and friendly service! A big thank you to Kim and her team for making our process buying a new Rebel an enjoyable process. She listened attentively to what we wanted and did not want. She got it right the first time and we did not waste hours as we had at other dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5-stars and great review about Kim, Kathleen! We're so happy to hear you were in and out quickly!

Awesome Experience all around

Paula was awesome and got us into our new Jeep Wrangler, which we love! We will definitely be back again and again. I cannot say enough good things about the whole staff! A experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the 5-star rating and for sharing about your recent experience at our dealership with Paula, Kate!

I called about a brand-new truck to check if it is still...

I called about a brand-new truck to check if it is still in the inventory. They said yes! 30 minutes later, I arrived to dealership, and they told me that car was sold yesterday. Then, they offered me another one in the lot, and then it turned out to be a demo car, 2400 miles on it, and they tried to sell it as a brand new car. Apparently ownership of this dealership has changed. Beware! and stay away!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

Hello Kory, we tried to explain what a demo was and that we could discount further, but you refused to come in. If you change your mind, please reach out to our General Sales Manager, Wayne Walker at 508-916-2068. Thank you.

Excellent Purchasing Experience

Sales Consultant Kim was professional and knowledgeable. She and the Sales Manager worked with me to assist in purchasing the exact Jeep that I wanted. Very happy with this buying experience and am happy to share that. Best wishes to Kim and the rest of the team!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the 5-stars and great review about Kim, Jake!

Pick Up Truck

Recently purchased a used 2017 silverado, couldn't be more happy and content with the excellent customer service provided by Kim, she was more than helpful during the process and made sure i left the place with exactly what i wanted. ask for Kim you wont be disappointed!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the 5-stars and great review, Ryan!

I finally have my new RI plates . I picked them up...

I finally have my new RI plates . I picked them up yesterday along with the second key . My mother and I are pleasantly happy with the experience we received T the dealership. Thank you Paula, Wayne and Chris . It was a very nice experience .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We really appreciate the 5-stars and great review!

Bought a used pickup. Entire process was made easy

Best car buying experience I’ve ever had. Ask for sales rep Paula Gauthier. By the time you’re finished, you’ll know God sent her to you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the 5-star rating and positive review about Paula, Jim!

Went in for a 2017 Dodge Charger Daytona on July 11th....

Went in for a 2017 Dodge Charger Daytona on July 11th. Everything seemed seamless and we finalized the paperwork. I drove from NY to get it and they said I wasn’t able to drive with it the same day. For some reason they weren’t able to get temporary license plates or registration. However they said it would take 2-4 weeks. It’s been 6 weeks now and I call to ask an update and I get no respond or answer. Once they picked up they apologized for the inconvenience and said they had no update. Upset with the lack of communication and poor response time.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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2020 Jeep Grand Cherokee

I just bought a new car Jeep Grand Cherokee and the staff are friendly and professional. hands up for Paula Gauthier thank you so much for helping me buy my new jeep, I’m happy with my new car and my family loved . thank you to Dereck the manager it was nice doing business with you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the positive feedback and 5 star- rating, Heidi!

Jeeps Jeeps Jeeps

Love my Jeep 1st time owner of a Jeep . I will continue on the Jeep path, next will a Wrangler . Paula worked hard to get me what I wanted .All of management was helpful .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for the positive feedback and 5 star- rating!