Country Auto

These people absolutely went out of their way to accommodate my purchase. The sales person and manager had the car ready for my arrival after picking me up at the airport. I would encourage everyone to buy at this dealership Caden was excellent as was everyone else. By the way I live in TENNESSEE and everything was taken care of over the phone. Nice work people.

The vehicle was made available for me to look at and the folks were courteous and accommodating. I would recommend the folks at Country Auto as my questions were answered to a satisfactory level and was able to make and informed decision based upon my inspection and information received from the dealer. Although I didn't purchase the vehicle, I wouldn't hesitate to travel to their location to consider a future purchase.

Just picked up a 2023 Challenger, "Immaculate Clean Condition" is what we were told. We noticed the spoiler was nicked, no big deal. We'll put on the missing corner covers. But,... looks like someone has backed into it, paint is chipped, front passenger corner. We were handed the key & ignored. We had no help, No eye contact. I should have known they were hiding something. This is NOT an Honest company to buy a car from. Buyer BEWARE!!!

The staff was very friendly and helpful! Answered all my questions, and was a very quick, smooth process. 10/10 recommend!!

I recently bought a Lincoln MKZ from Country Auto in Blair, NE, and the whole experience was outstanding. From the moment I walked in, the team was friendly, knowledgeable, and genuinely helpful without being pushy. They made the entire process smooth and stress-free, answering all my questions and making sure I felt confident in my purchase. The MKZ itself is everything I was hoping for—clean, comfortable, and drives like a dream. You can tell they take pride in the quality of their vehicles. If you're looking for a dealership that treats you right and makes car buying easy, I highly recommend Country Auto. I couldn’t be happier with my experience!

Super friendly staff! They reached out to me right away and answered all my questions! Will absolutely recommend them to anyone in the market for a vehicle!

Great service, nice cars! Good staff, informative, I enjoyed my visit. Felt family owned like.

I inquired about a Classic Corvette, and received prompt friendly and informative responses to my questions.

Nice staff, cool. cars! Great experience, would come back. Easy drive from Omaha. Financing went smooth.

TLDR - Kevin, our sales guy was great! I would work with him again in a heart beat! He's the reason this is rated at 2 stars, not lower. I won't be back and won't be recommending them to anyone. Here's the story - I was in the market for a new car. I am very picky about my vehicles. I know the features I want and I get them. Country Auto had one of the few available that met my parameters. We contacted them ahead of time to make sure the vehicle was still available, and hit the road. We live just under 2 hours away so driving there was a commitment to the vehicle. I wanted this vehicle. Now before you get into my story and write me off, yes, I realize I'm dealing with a car dealership. I understand there's some level of bargaining. Part of me wishes I had walked away. When we arrived, Kevin met us in the parking lot and drove the vehicle around. He was very patient while we went through the car, test drove, and answered all of our questions. Like I said, he was fantastic to work with. The vehicle had a cracked windshield and something wrong in the suspension which we knew we could fix once we got home. We went in to go talk numbers. Apparently the advertised price (which I thought was very fair for the vehicle) was actually not the price they were going to sell it for. The put Lo-Jack on all of their vehicle which raises the starting "bargaining" price by $1200 plus the processing fee of $499. We didn't want the Lo-Jack so we took that off the price and added in estimated cost to replace the windshield and suspension on our end and asked for an initial $900 credit towards the vehicle since they wouldn't be responsible for fixing those things...seems fair, right? Nope! That's when the manager comes in. The manager speaks with a very loud voice and comes in very aggressively (but he's a used car dealer, right?) After we hear his entire speech about how he "can't possibly sell it to us for the price we offered," he comes back with agreeing to $500 credit towards the suspension and the windshield. This, however, is ONLY off the price if we agree to keep the Lo-Jack, thus, we would be paying $700 more for a vehicle than we had anticipated, plus the $499 so an extra $1200 total from the list price on a vehicle we drove 2 hours to purchase. We couldn't get the $500 credit on price otherwise because they would be out too much money due to losing money on the Lo-Jack. In the end, we ended up paying full list price plus the processing, no credit for the items that needed to be fixed. We decided arguing over $500 was not worth it, maybe we should have stuck to our guns. After pricing the windshield, that repair is $1000 minimum!!!! ...so there goes another $1000, but us not knowing that price is not on them, that's on us. The ENTIRE ordeal left a very scummy feeling. We are now almost 3 weeks out. I do love my vehicle. I wish the purchasing process had gone slightly differently and I would have held my ground a bit more. Then, the reason that prompted me to finally post my review. We have yet to receive the title to the vehicle. I can't register my vehicle. We had been promised the title within 1-2 week. We're nearing 3. This means I will have to pay penalty fees for late registration on top of all the other extra I'm needing to pay for. I'm a teacher and next week is conferences for me which means I am at work too late each day to get to the DOT. Now, I'm not a person to complain without offering a solution. If you read this review, Country Auto, you may think about adding the price of the Lo-Jack into your price. It would still make your vehicle prices in the same running as everyone else and would be a nice "added bonus" to your customers. Having this knowledge ahead of time would have made me feel a bit better about the entire transaction. Do with that info, what you will.