Reviews
Jason was extremely helpful when I ran into a sudden issue with my forester. He was able to get me in same day, and the team did a great, prompt job with the repairs :)
Jason was extremely helpful when I ran into a sudden issue with my forester. He was able to get me in same day, and the team did a great, prompt job with the repairs :)
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly, knowledgeable staff through the whole process. Check up, service and pick up were all smooth.
Friendly, knowledgeable staff through the whole process. Check up, service and pick up were all smooth.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
The service advisors were great to me I think the way they treated me with repair & valet service was great Frank who valeted my car to me was very professional
The service advisors were great to me I think the way they treated me with repair & valet service was great Frank who valeted my car to me was very professional
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Having dealt with another Subaru dealership, I do not trust dealers and dealer service departments. However, Jason Scharn and Granite Subaru appear to break that mold. Jason helped me out several months ago with a recall and this week I happened to get him again for an oil/filter change special offer along with a tire rotation and complementary vehicle "inspection". Jason was most helpful through the whole process, from check-in through payment. I liked the up-front estimate of recommended services/options and his response to my questions. In summary, Jason is top notch and I am favorably impressed with Granite Subaru.
Having dealt with another Subaru dealership, I do not trust dealers and dealer service departments. However, Jason Scharn and Granite Subaru appear to break that mold. Jason helped me out several months ago with a recall and this week I happened to get him again for an oil/filter change special offer along with a tire rotation and complementary vehicle "inspection". Jason was most helpful through the whole process, from check-in through payment. I liked the up-front estimate of recommended services/options and his response to my questions. In summary, Jason is top notch and I am favorably impressed with Granite Subaru.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are so pleased that you gave us a chance and let us show you what really makes us different. Jason and the team do such a great job with our customers and really take their needs to heard. Thank you for the great review, we will pass along your kind words.
Came in looking for a used Outback Wilderness, left with a 2026 after taking a test drive. Staff was helpful and supportive, easy process.
Came in looking for a used Outback Wilderness, left with a 2026 after taking a test drive. Staff was helpful and supportive, easy process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
V, we're so glad it all went so well. Congrats on your new Outback, we hope you love it. Thanks for the nice review.
I have had great experiences with Granite Subaru. Many thanks to Jason this time around. I'm grateful he took the time to go over the recommended fixes so that I felt confident about what I was agreeing to.
I have had great experiences with Granite Subaru. Many thanks to Jason this time around. I'm grateful he took the time to go over the recommended fixes so that I felt confident about what I was agreeing to.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Alyssa, we love hearing from Jason's many happy service customers. Thank you for the great review.
Our saleswoman, Tisha, was amazing! She was incredibly helpful, treated us so well, and made the entire process smooth and stress-free. We would 100% recommend Tisha to our family and friends!
Our saleswoman, Tisha, was amazing! She was incredibly helpful, treated us so well, and made the entire process smooth and stress-free. We would 100% recommend Tisha to our family and friends!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review. Tisha does a great job of us and we love hearing from her happy customers. Thanks for the great review.
Really liked my experience, especially our sales representative. He went above and beyond to make us feel heard, and comfortable during the entire process. I would definitely recommend him and Granite Subaru.
Really liked my experience, especially our sales representative. He went above and beyond to make us feel heard, and comfortable during the entire process. I would definitely recommend him and Granite Subaru.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Linda, thank you for the nice review. We will pass along your kudos to the entire team. Your recommendations are both welcomed and appreciated.
Overall we are very happy with the dealership. We do not have any specific suggestion of improvement areas.
Overall we are very happy with the dealership. We do not have any specific suggestion of improvement areas.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the warm review and feedback.
Been coming to this dealership for almost a decade! Excellent services and excellent quality overall!
Been coming to this dealership for almost a decade! Excellent services and excellent quality overall!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Moneta, thank you so much for the nice review and years of patronage. We appreciate both!