Granite Subaru

Excellent service! He was very nice and made my experience easy and enjoyable!!!! Thank you jason !

The dealership matched our needs to the appropriate car and right situation. Very happy with the overall process

Great for simpler services, but the more complicated services have gotten more expensive. I get a much better price from my local mechanic.

Our previous service was a big one, well over $1,000. Today we went in for an oil change and tire rotation. Not only did that go up $30 from our last oil change and rotation, but we were presented with a pretty hard sell for another group of services that totaled well over $2,000. Some of these were presented as "new" recommendations by Subaru. I'm not able to spend over $1,000 every 6 months or so for "recommended" services. I take good care of our vehicles, but I'm starting to feel some of these are just money grabs. That being said, out service advisor was very nice and when we said "no" to the extra things after his explanations, he did not push it. The facility is also comfortable.

It was great! I got a loaner too! which helped with errands and work,and also taking my daughter to school.

Very streamline process and excellent sales rep Darian was helpful and accommodating as we navigated through multiple choices of vehicles

Very conscientious and thorough throughout the process. Exceptional service and convenient. Service rep Pete is great.

Tim Previtte is a thoroughly professional and capable gentleman who takes pride in his work and treats his customers with courtesy and respect. He has integrity and honesty which are becoming uncommon by the day. I have used Tim and his crew for car maintenance for all of my cars. I highly recommend the service department at Granite Subaru.

Jake and Tiffany were great and helped me and my family to get the right Subaru. Thank you again for everything.

Brought my car in for a check engine light and spent over $500 in diagnostic labor and they were unable to find the issue. They asked me to spend approximately another $1900 to pull the engine which was before any actual repair costs were known. I took the car back for a second opinion at my local mechanic. The problem was diagnosed in half a day, and cost me a grand total of $60 to fix. Communication was terrible at Granite, they were slow to respond and had my car for several days. I would have expected them, as Subaru experts, to be able to diagnose a minor issue without costing me thousands! I will never go back in spite of the fact that I've been a loyal customer for years. No follow up whatsoever, no attempt at making things right. Shameful.