Reviews
Very nice dealership. Tim was very responsive and helpful. Next appointment has been already been scheduled for warranty work
Very nice dealership. Tim was very responsive and helpful. Next appointment has been already been scheduled for warranty work
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the nice review. Tim does a great job and customers really appreciate how helpful and caring he is. We appreciate the nice review and look forward to seeing you again.
Very pleasant staff, was spot on on how long the service was going to take to get installed
Very pleasant staff, was spot on on how long the service was going to take to get installed
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad the service team delivered on their promises. We thank you for the nice review.
Shea was great to work with. He was very thoughtful and helpful. I was a little troubled that the internet people set up an appointment for me to see a specific car I was interested in, but never told me that they didn't yet have the car at the dealership.
Shea was great to work with. He was very thoughtful and helpful. I was a little troubled that the internet people set up an appointment for me to see a specific car I was interested in, but never told me that they didn't yet have the car at the dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
George we appreciate your review and your feedback. We are sorry to hear that an appointment was scheduled without confirming the vehicle of interest was in fact on the lot. We do have many options available so we hope it was not a wasted trip. We will use this review as a training aid to make sure this does not happen again. We thank you for helping us improve our processes.
I knew what I wanted when I entered the showroom, and Darian located the car I wanted, answered my questions, and made the actual purchase easy. While I thought I might want to at least test drive another model, Darian was accommodating but did not attempt to push me towards the more expensive model. It was an process and I will recommend Granite Subaru to any one looking to purchase a Subaru.
I knew what I wanted when I entered the showroom, and Darian located the car I wanted, answered my questions, and made the actual purchase easy. While I thought I might want to at least test drive another model, Darian was accommodating but did not attempt to push me towards the more expensive model. It was an process and I will recommend Granite Subaru to any one looking to purchase a Subaru.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the nice review. Darian and our entire team prides themselves on our non pushy approach. Buying a new vehicle should be fun and painless. We appreciate your nice review.
I was not happy about my Matt’s being so wet ??wet Matt’s start mold and I take care of my car And the windshield was not cleaned?? And wasn’t expecting it to cost so much but it was fine it was nice to see my sales person she’s great !!!
I was not happy about my Matt’s being so wet ??wet Matt’s start mold and I take care of my car And the windshield was not cleaned?? And wasn’t expecting it to cost so much but it was fine it was nice to see my sales person she’s great !!!
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Sally we are sorry to hear about your matts being wet. I believe our Service Manager has reached out with a solution for you.
Jennifer is very efficient and accommodating. Thanks! Service is thorough and I am satisfied my Crosstrek is ready for summer travel.
Jennifer is very efficient and accommodating. Thanks! Service is thorough and I am satisfied my Crosstrek is ready for summer travel.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the nice review. Jennifer does a great job for us and customers know she has their vehicles best interest in mind. We appreciate the feedback and will pass along your kind words.
Great service and quick process to test drive a few cars and go through the purchasing process
Great service and quick process to test drive a few cars and go through the purchasing process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and the great review. Our team works hard to make purchasing fast, fun and easy!
Excellent customer service and work done well. They do well at communicating the severity of what work needs to be done so you can decide what to do easily. Have been going here for years and will continue to get my car service done here!
Excellent customer service and work done well. They do well at communicating the severity of what work needs to be done so you can decide what to do easily. Have been going here for years and will continue to get my car service done here!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your years of patronage and the nice review. We try our best to keep our customers informed and their vehicles running in tip top shape. We appreciate the kind words.
As is always the case, everyone we work with at Suburu makes every effort to be kind, patient and helpful
As is always the case, everyone we work with at Suburu makes every effort to be kind, patient and helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words. Our team truly is the best and does their best to exceed customers expectations. We appreciate the feedback as it shows us we're on the right track!
Great help and a professional atmosphere . Very friendly and helpful..Glad to be a Subaru family
Great help and a professional atmosphere . Very friendly and helpful..Glad to be a Subaru family
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Ray, we are glad you're part of the Granite Subaru Family! Thanks for the wonderful review.