Reviews
Great communication before, during, and after the visit.
Great communication before, during, and after the visit. I like the complimentary multipoint check that comes with the oil change.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chou, thanks for the nice review and helpful feedback.
I really appreciated not having to sit in the waiting
I really appreciated not having to sit in the waiting room for five hours - my car was picked up from my home! Thank you Jennifer, everything was perfect!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Eric, thanks for the kind words. Many customers appreciate our valet pick up and drop off service. We'll be sure to pass your kind words to Jennifer.
Everyone I spoke to from sales to manager made this
Everyone I spoke to from sales to manager made this experience as smooth as possible.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nicholas, thanks for the nice review. We're so glad you had a great experience.
Had an appointment to swap out my snow tires - they are
Had an appointment to swap out my snow tires - they are on wheels so it was super speedy. Tim was great, but I had one issue... The Tire Pressure Sensors were not programmed correctly (this is the second time in a row this happened) so I will need to make another trip back to get that taken care of. In general though, this is a great dealership and I trust them not to over charge me or try to over sell me. My one suggestion would be a complimentary wash and vacuum of the car. With my previous car, anytime I took the Volvo in for service, it was washed and vacummed. Huge bonus.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Meriley, we appreciate your feedback. We will look into the wash and vacuuming when people have service work done. We're sorry that the sensors were not programmed properly. Feel free to bring it back in so we can take care of this.
Great customer service.
Great customer service. Work completed within the time promised. Listened to my concerns and took care of issue I had with a different dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the nice review. We're glad your concerns were addressed and taken care of.
Pleasant staff clean on time and organized thank you for
Pleasant staff clean on time and organized thank you for making this visit so smooth.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the nice review. We aim to make every visit fast, smooth and efficient.
Great customer service.
Great customer service. Work completed within the time promised. Listened to my concerns and took care of issue
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Marc, thanks for the nice review. We're glad it was a good visit.
Great customer service and timely completion of oil
Great customer service and timely completion of oil change. Coffee and snacks complimentary a plus too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wendy, we're so glad you found servicing your vehicle convenient.
Great people, good customer service, good deal, my used
Great people, good customer service, good deal, my used car was a good one. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review and kind words. We'll be sure to pass your kudos on to the team.
Good customer service, staff was polite and helpful.
Good customer service, staff was polite and helpful. Satisfied with work done and will return for usual service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the nice review and kind words. We look forward to seeing you again.