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AutoDot

(169 reviews)
Visit AutoDot
Sales hours: 10:00am to 6:00pm
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Sales
Monday 10:00am–6:00pm
Tuesday 10:00am–6:00pm
Wednesday 10:00am–6:00pm
Thursday 10:00am–6:00pm
Friday 10:00am–6:00pm
Saturday 10:00am–3:00pm
Sunday Closed
(443) 280-6335 (443) 280-6335

Reviews

(169 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoDot from DealerRater.

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The first place to look for a used vehicle.

The employees were all friendly and professional. Oz is great to work with, excellent buying experience all around. Autodot is a great place to start when you need a used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Seamless, painless, car buying experience

Seamless, painless, car buying experience! No pressure and got a competitive price on a premium vehicle. Would recommend Autodot to other buyers seeking a reliable vehicle at good price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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used car purchase without pressure, desired color

Good experience, would have like to have negotiated on price. Car was ready and available for test drive in clean condition. Salesperson was attentive, process was easy

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mike Friese Was Outstanding to Work With

Although we called and were told the car we were interested in was still available, when we arrived the salesman, Mike Friese, said unfortunately the receptionist was wrong - car was sold. However, Mike went out of his way to cut the price on any other car on the lot we might be interested in. Found one, drove it, loved it. Mike once again went out of his way when we had to pay by credit card (forgot the checkbook) and he worked to waive the fee. We will be going back when we or other members of our family are looking for our next "new" used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

Excellent buying experience! Nice people and no pressure to buy. Got a nice vehicle at a fair price! Process was easy and people were helpful and polite

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Exceptional first car buying experience.

Wonderful first car buying experience, it was an easy and rather quick experience. Oz was patient and knowledgeable. I enjoyed my car buying experience .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A great car buying experience.

Excellent customer service. Staff had car ready for us to test drive when we arrived. Purchased a vehicle the first visit, excellent price and value compared to same model at CarMax. Very easy process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience - Great Professional Team!

My experience with AutoDot was and continues to be excellent. They made the car buying and selling process a great experience and are true professionals. If you’re looking to buy a quality vehicle, I would highly recommend you work with the team at AutoDot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Lemon

The day I purchased a 2012 Fiat 500, the tire pressure warning light would not turn off and there was a strong smell of burning rubber. We took the car back that same day and the employees said the warning light would reset and the rubber burning smell was caused by oil burning that spilled. In addition the windshield wiper filler cap was missing. They replaced the cap the next day. However the other two problems persisted. We purchased a one year warranty. Took it to a mechanic at Bay Area Tires. They found a plastic bag stuck under the muffler. That was covered. However, the warning light switch had to be replaced. IT DID NOT RESET ITSELF! WE HAD TO PAY $198.00. WE HAVE TRIED TO resolve this with them, up to today, unsuccessfully and get reimbursed by autodot for a problem for which they should have corrected the day we purchased the car. But not so, they are giving us the run around, say the need to speak to managers, owners...etc. They sold us a broken car, we told them the day we bought it , they didn't fix it, and we end up with the bill ,now we are stuck with. We do not recommend this dealership .God forbid you get a lemon ALL Sales are final they say, if you have issues with the vehicle the day you buy it, too bad, your problem.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2014 Chevy Cruze

Process for buying this car went very fast and smoothly! It was a easy decision for me because this car was kept in pristine condition!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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