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Checkered Flag Hyundai World

(1,816 reviews)
Visit Checkered Flag Hyundai World
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2022 state dealer award
View 12 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2014 state dealer award 2013 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (757) 337-4183 (757) 337-4183
Used (757) 337-3485 (757) 337-3485
Service (757) 337-5689 (757) 337-5689

Reviews

(1,816 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Hyundai World from DealerRater.

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New Elantra

Great car buying experience! Will come here again when we need another car. Great place. Our salesman, Rich, was the best would highly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and recommendation. It's fantastic to know Rich provided you with a great car buying experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Efficient, Helpful, Courteous and Friendly service

Jacqueline provided a very pleasant experience as I took out a "first time ever" lease on a 2017 Hyundai Santa Fe. I think she helped me sort out the best solution for my needs and did it in a very professional manner. Excellent experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking time to leave us a great review! We are pleased to hear Jacqueline did a great job in assisting you in your lease. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Excellent customer service

I was amazed with their customer service. They did everything to help me find the right vehicle. I walked in the dealership undecided and walked satisfied and happy. Thank you again jacqueline

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mohamedou, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Jacqueline was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Tucson

Harvey did wonderful helping us purchase our new vehicle. He was patient and answered all of my questions and communicated in a very professional manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking time to leave us a wonderful review! We are pleased to hear Harvey did a great job in assisting you in your purchase. We hope you enjoy your new Tucson and we look forward to seeing you again whether for routine service or another purchase. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

KC handled our purchase at Checkered Flag Hyundia and it was

KC handled our purchase at Checkered Flag Hyundia and it was a fast and painless experience! In and out quickly. Good car buying experience! Highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Chris. It's fantastic to know that KC was able to make your car purchase incredibly quick and painless. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Great sales experience

My family and I have purchased 5 cars within the past 5 years from checkered flag. It's a very family oriented business and makes you feel real comfortable at the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing review! We can't tell you enough how much your customer loyalty means to us. We are very happy that we've had the opportunity to service you and your family over the last 5 years and we look forward to the next 5! Thanks for your continued business. We will be there for you for many years to come. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Leasing a Sante fe

Jeff Griffin was extremely helpful and accommodating. I will recommend him to friends and family. He helped me in a timely manner, wasn't pushy, showed me the vehicle's features and helped me set up my first service appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Your kind words and fantastic rating are greatly appreciated! I am happy to hear Jeff was able to provide you with the pressure-free, helpful and accommodating service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience at Checkered Flag Hyundai; we look forward to working with you, your family, and your friends in the future.  Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Harvey was wonderful

Harvey was wonderful. He really had lots of patience with me. He made it easier to understand the vehicle. I would recommend everyone go see Harvey.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Harvey, we appreciate you taking time to leave us an awesome review! We are pleased to hear Harvey did a great job in assisting you in your purchase. Thank you for your recommendation; we look forward to the opportunity to service you in the future. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Great

Gregory was great to work with when picking out our car. We loved that we could work across all the Checkered Flag dealerships at various different cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! Gregory is truly an exceptional employee and we appreciate him for giving you a great experience! We can't wait to work with you again. Take care! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

New Santa Fe

The staff at Hyundai dealership was very professional and courteous. Our sales associate David Little was a pleasure to work with handmade buying a car seem very simple and pleasurable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review on Dealer Rater. I am thrilled to hear that David was able to provide you with a simple and pleasurable shopping experience. Please let us know if we can help you with anything else automotive-related. Enjoy your new car! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700