Reviews
#BestCarBuyingExperienceEver
I used to HATE buying cars. This is the first time I really ever enjoyed it! And I will do it again. If you want integrity and patience in buying a car, you have to try the Checkered Flag experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience. If you have any further needs, do not hesitate to come back in for a visit. Take care! Best, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Watch the sales personal, some do not know the vehicles and will tell you it has features that it does not.
Confirm vechicle is equipped with what you were sold. Bluelink auto start is one They tell you it has and then it doesn't. Sales person wanted me to pay at friends garage to have installed , which would void any warrenty on the car. This is wrong.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Rebecca Wilson - General Manager - rcarter@checkeredflag.com
David little
David was great and I enjoyed working with him, I would recommend m friends and family to come in. I am enjoying my Sonata so far. I plan on traveling to see family
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent review! It is great to know that David was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Take care! Best, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Best Sales Experience Ever!
My car buying experience with Checkered Flag great. The Upfront Pricing is great, but what made the whole process easy and even enjoyable was my salesman, Geoff. He is super friendly, honest and very knowledgeable. I can't say enough about him. I would recommend Geoff to all my family and friends and to anyone else for that matter! I would definitely buy from him again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Geoff was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Best Car Buying Experience Ever!!
Having been a Nissan driver for > 6 years, I was skeptical of how another vehicle would feel. The staff at Nissan of Chesapeake put more than a sour taste in my mouth, and I'll never go back. Walking into Checkered Flag Hyundai was a complete 180'. The salesmen were very personable and not pushy, and they asked questions to see what our needs were. Offers were made up front that we did not have to haggle over - that alone amazed me! Everyone who works there was so happy, even the service department. It still surprises me when I go back, and at the same time I am so impressed! I feel blessed to have purchased my vehicle from these folks and I look forward to each return visit. Thank you all so much!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again, please be sure to like us on Facebook. Best, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Good car buying experience
Professional, knowledgeable, respectful, friendly. David Little made it easy to buy my new car. He found the exact car I wanted, found discounts I could use for the purchase. I am very pleased with my new car buying experience at Checkered Flag Hyundai. I will recommend David Little and Checkered Flag to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mike, thanks so much for the excellent review! David is a key component of our team here at Checkered Flag, and he will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we exceeded yours can only mean we are approaching that goal. Please come back to see us if you need anything at all. Best, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Great customer service!
Aali was a very professional yet polite worker. She made sure that everything I needed was in check and did everything she could to make sure my experience was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A breath of fresh air!
My Checkered Flag experience was a breath of fresh air. Geoff was very professional, friendly, sincere, and knowledgeable. The process was customer-friendly with no haggling and no pressure. Courtney Lopez was also a pleasure to work with. She was professional, personable, and patient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this review, Joyce. We really appreciate you leaving us your input. We are very pleased to hear that Geoff and Courtney could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
The Best
I had the best buying experience at Checkered Flag. KP's customer service was excellent. I called the dealership to let him know I was on my way and he had the vehicle waiting in the colors I requested. He was not pushy and answered all of my questions. Everyone there made me feel comfortable and confident in my vehicle purchase. My day started off bad with other dealerships and I was ready to give up, but KP and Checkered Flag changed my mind and made me a returning customer. Thank you so much!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your kind words mean lot to us, Kimberly. We appreciate your feedback and are happy to hear that KP able to meet your needs. At Checkered Flag, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
new car
Hunter was very professional. Enjoying working with Hunter and would use his again in the future when looking to trade in for a new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear that you had an excellent experience with Hunter. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Take care! Best, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700