Magic Auto Sales

really liked how this place treats their customers. everyone from management to the mechanics and salespeople was professional and easy to deal with. Felix was the one helping me but I got to talk with pretty much everyone a little bit and they were all great. the financing rate wasnt exctly what I was hoping for but I know thats not really something the dealership can control. either way im really happy with my car and the overall experience!

A very pleasant experience with Miguel Ramos. Would definitely recommend to anyone. I am happy to have gotten this experience while buying my new car.

huge place and a lot of clean suv to chose from. my experience was top ! thank you for your help samuel

I like this dealership, the reps are pleasant and they have a variety of vehicles to choose from.

I will be recommending this place to anybody I know looking for a car. really appreciate Miguel for bein easy to communicate with and keeping everything clear for me. Son los mejores, Magic Auto!!!

for some reason everybody around me from work to family kept telling me to be careful with dealerships when i said i am gonna buy a car, i was already kinda nervous about the whole thing so hearing all that definitely did not help. But Felix and the girl who was helping me (sorry if you read this i dont remeber your name :(( ) was great from the start and they really took care of me all the way through. i will definitely be telling to people who warn me :D

not long after I got the car, I noticed an oil leak and thought I was about to be in for a headache. took it back and they got it sorted out way faster than I expected warranty covered it, no extra money out of my pocket. mete even gave me a gas git card when I first came in to look around. these guys have been solid with me

Not a great experience. I would personally recommend avoiding this dealership. Please note that this review reflects my personal experience with Magic Auto Sales of New Jersey. I purchased a 2016 Dodge Grand Caravan listed online for $13,500 with just under 50,000 miles. I believed I was purchasing a solid, reliable vehicle, so I did not negotiate the additional dealer fees. The out-the-door price before tax was $14,843. After taxes, registration, additional state requirements, financing costs, and repairs, the overall financial cost associated with this vehicle has reached approximately $23,000 or more. Unfortunately, after only about one week of use, including a drive to another state, the vehicle began experiencing multiple problems. Vehicle issues: - The brakes began grinding. I had signed a promise document regarding the brake issue before leaving the dealership. The brakes initially seemed fine, but the problem returned shortly afterward. I repeatedly contacted the dealership seeking a resolution, and many communications went unanswered. - The A/C began blowing hot air and was leaking. - My mechanic identified problems involving the stabilizer, front shocks/suspension, and an oil leak, with repairs quoted at $1,869.89. - The van has been averaging approximately 11 MPG. I previously owned the exact same make and model and never experienced fuel economy this poor. Issues with the dealership experience: - I had to argue to be allowed to test drive the vehicle and take it for a pre-purchase inspection, and I was extremely limited in where I could take it. - I paid extra for an extended warranty that proved useless for these problems because of mileage and coverage restrictions. - I was promised a second key but left with only one. It took approximately four weeks to receive it. - The title also took roughly four weeks to arrive, delaying my ability to complete the required out-of-state registration. - I was promised a full tank of gas. After asking multiple times, I was instead handed $20. I immediately went to a gas station, where filling the tank cost more than ~$60 if I recall correctly. - According to my call history, I called the dealership exactly 31 times from my initial contact through my attempts to resolve these issues. I was repeatedly promised callbacks and resolutions, but many callbacks never occurred and very little was ultimately resolved. - I was later told by email that rear brake pads would be sent to me. I accepted that as a resolution because there did not appear to be much else the dealership was willing to do. That was 10 days ago. After four follow-up emails, I still have no response, tracking number, or confirmation that they were shipped. - The salesperson also asked me to leave a positive review on Cars.com. The entire process lasted more than a month. Throughout it, I repeatedly gave the dealership the benefit of the doubt. I assumed they were busy, that the fees were higher because I was buying from what I believed was a trusted source, and that the issues would eventually be addressed. Unfortunately, that was not my experience. I am now left with an overall financial cost of roughly $23,000 or more, numerous unresolved concerns, and a vehicle that I do not feel comfortable driving very often because of the repair issues. This has been one of the most frustrating purchase experiences I have had. The only reason I am giving two stars instead of one is that the dealership did respond some of the time, and I eventually received the second key and title. Based on my personal experience, I would not purchase another vehicle from Magic Auto Sales of New Jersey.

Not a great experience. I would personally recommend avoiding this dealership. Please note that this review reflects my personal experience with Magic Auto Sales of New Jersey. I purchased a 2016 Dodge Grand Caravan listed online for $13,500 with just under 50,000 miles. I believed I was purchasing a solid, reliable vehicle, so I did not negotiate the additional dealer fees. The out-the-door price before tax was $14,843. After taxes, registration, additional state requirements, financing costs, and repairs, the overall financial cost associated with this vehicle has reached approximately $23,000 or more. Unfortunately, after only about one week of use, including a drive to another state, the vehicle began experiencing multiple problems. Vehicle issues: - The brakes began grinding. I had signed a promise document regarding the brake issue before leaving the dealership. The brakes initially seemed fine, but the problem returned shortly afterward. I repeatedly contacted the dealership seeking a resolution, and many communications went unanswered. - The A/C began blowing hot air and was leaking. - My mechanic identified problems involving the stabilizer, front shocks/suspension, and an oil leak, with repairs quoted at $1,869.89. - The van has been averaging approximately 11 MPG. I previously owned the exact same make and model and never experienced fuel economy this poor. Issues with the dealership experience: - I had to argue to be allowed to test drive the vehicle and take it for a pre-purchase inspection, and I was extremely limited in where I could take it. - I paid extra for an extended warranty that proved useless for these problems because of mileage and coverage restrictions. - I was promised a second key but left with only one. It took approximately four weeks to receive it. - The title also took roughly four weeks to arrive, delaying my ability to complete the required out-of-state registration. - I was promised a full tank of gas. After asking multiple times, I was instead handed $20. I immediately went to a gas station, where filling the tank cost more than ~$60 if I recall correctly. - According to my call history, I called the dealership exactly 31 times from my initial contact through my attempts to resolve these issues. I was repeatedly promised callbacks and resolutions, but many callbacks never occurred and very little was ultimately resolved. - I was later told by email that rear brake pads would be sent to me. I accepted that as a resolution because there did not appear to be much else the dealership was willing to do. That was 10 days ago. After four follow-up emails, I still have no response, tracking number, or confirmation that they were shipped. - The salesperson also asked me to leave a positive review on Cars.com. The entire process lasted more than a month. Throughout it, I repeatedly gave the dealership the benefit of the doubt. I assumed they were busy, that the fees were higher because I was buying from what I believed was a trusted source, and that the issues would eventually be addressed. Unfortunately, that was not my experience. I am now left with an overall financial cost of roughly $23,000 or more, numerous unresolved concerns, and a vehicle that I do not feel comfortable driving very often because of the repair issues. This has been one of the most frustrating purchase experiences I have had. The only reason I am giving two stars instead of one is that the dealership did respond some of the time, and I eventually received the second key and title. Based on my personal experience, I would not purchase another vehicle from Magic Auto Sales of New Jersey.

Honestly, I was waiting for the usual dealership nonsense.. never happened. Just looked around, asked a bunch of questions, took a test drive, and that was it. Pretty smooth. Felix is the best one