Reviews
Write a reviewThe dealership reached out right away about. However, the used car manager seemed to only want me to use Ford credit?? Which wasn’t the best deal for me. Then he looked at my records and stated “you have to trade in one of your cars”??? I’ve never heard of such a thing. Yet, now I know why that car has been sitting at the dealership for a while! It’s ok, let them pay the taxes on it!!! Worst experience I’ve ever had when buying a car. I would never recommend this dealership to anyone!
The dealership reached out right away about. However, the used car manager seemed to only want me to use Ford credit?? Which wasn’t the best deal for me. Then he looked at my records and stated “you have to trade in one of your cars”??? I’ve never heard of such a thing. Yet, now I know why that car has been sitting at the dealership for a while! It’s ok, let them pay the taxes on it!!! Worst experience I’ve ever had when buying a car. I would never recommend this dealership to anyone!
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Wheeler, thank you for sharing your feedback. It's concerning to hear that your interaction with our used car manager wasn't what you expected. We aim to provide a straightforward and pleasant buying process, so we'd like the opportunity to discuss this further with you. Please reach out at your convenience. Thank you, Jason Easler - Sales Manager - (814) 510-2228
Had great communications with Jesse and scheduled a test drive which was fine except for getting to Walmart to stop and return and discovering the key was back at the dealership, so almost got stuck. Later bought the car and went smoothly except got home and tire pressures were from 34 to 55 psi, and rear wiper package was left on and scratched window before I discovered it.
Had great communications with Jesse and scheduled a test drive which was fine except for getting to Walmart to stop and return and discovering the key was back at the dealership, so almost got stuck. Later bought the car and went smoothly except got home and tire pressures were from 34 to 55 psi, and rear wiper package was left on and scratched window before I discovered it.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very easy going and had the financial end done in A plus time. Jesse the salesman is top notch. Ben in finance very easy going. 2nd truck bought here and both easy going deals.
Very easy going and had the financial end done in A plus time. Jesse the salesman is top notch. Ben in finance very easy going. 2nd truck bought here and both easy going deals.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The staff made the purchase easy and accommodating. Fair pricing and reliable services checked the car and addressed all issues
The staff made the purchase easy and accommodating. Fair pricing and reliable services checked the car and addressed all issues
- Customer service
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Got hung up on by Justin because I was asking about a warranty. They ran my credit seven times after telling them not to. I was approved for a truck in the sales manager didn’t even bother calling me back. Terrible customer service.
Got hung up on by Justin because I was asking about a warranty. They ran my credit seven times after telling them not to. I was approved for a truck in the sales manager didn’t even bother calling me back. Terrible customer service.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Best car buying experience. From our initial contact with Mary to working with Patrick, we highly recommend this dealership. Patrick made the process very easy and pleasant. We drove from NY and it was worth the 7hr trip. The Finance manager, Ben, was also very pleasant to work with. Overall, just great to work with people who work hard to ensure their customers are driving away happy.
Best car buying experience. From our initial contact with Mary to working with Patrick, we highly recommend this dealership. Patrick made the process very easy and pleasant. We drove from NY and it was worth the 7hr trip. The Finance manager, Ben, was also very pleasant to work with. Overall, just great to work with people who work hard to ensure their customers are driving away happy.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Worked with Todd and couldn't have had a better car buying experience. Felt like our deal was done in the best interest in us and our situation.
Worked with Todd and couldn't have had a better car buying experience. Felt like our deal was done in the best interest in us and our situation.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I had a great experience purchasing my truck .Todd was informative and helpful. The buying process was a breeze. I was able to get in and out with a new truck.
I had a great experience purchasing my truck .Todd was informative and helpful. The buying process was a breeze. I was able to get in and out with a new truck.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We used to be loyal to Lakeside Ford from the time we purchased our '16 Escape. At some point the dealership has been sold to new owners. It's been downhill ever since. The service department is a farce. Today was the last straw. I no longer have trust in them CAVEAT EMPTOR!!
We used to be loyal to Lakeside Ford from the time we purchased our '16 Escape. At some point the dealership has been sold to new owners. It's been downhill ever since. The service department is a farce. Today was the last straw. I no longer have trust in them CAVEAT EMPTOR!!
- Customer service
- 1.0
- Buying process
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- Quality of repair
- 2.0
- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
My experience in purchasing a vehicle from Lakeview Florida was an outstanding one, in particular our salesman was outstanding he worked very hard to get us the best deal that he could when I had questions about the deal he will immediately get back to me questions that I might have had. Our salesman was joe pustelàk and I would recommend him if you are going to buy your next car at Lakeview Ford which I highly recommend.
My experience in purchasing a vehicle from Lakeview Florida was an outstanding one, in particular our salesman was outstanding he worked very hard to get us the best deal that he could when I had questions about the deal he will immediately get back to me questions that I might have had. Our salesman was joe pustelàk and I would recommend him if you are going to buy your next car at Lakeview Ford which I highly recommend.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car