Reviews
Two trips, five hours, and very much not satisfied. Don't shop here. Worst experience buying a car i ever had
Two trips, five hours, and very much not satisfied. Don't shop here. Worst experience buying a car i ever had
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome experience. General Manager helped us find a car. He helped us narrow down our options. We test drove one car loved it and bought it. Still loving our new car!
Awesome experience. General Manager helped us find a car. He helped us narrow down our options. We test drove one car loved it and bought it. Still loving our new car!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Austin was the biggest help !!! I was in and out and absolutely in love with my car!!! Ot was the easiest car buying experience I’ve had so far!
Austin was the biggest help !!! I was in and out and absolutely in love with my car!!! Ot was the easiest car buying experience I’ve had so far!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The person that helped me was very knowledgeable also patient and kind with all of my questions and concerns. She was not pushy and did not rush me on any issues. I was very pleased with the treatment and service that I received.The whole experience was very relaxing and not hurried. I would definitely recommend buying a car from Car Max.
The person that helped me was very knowledgeable also patient and kind with all of my questions and concerns. She was not pushy and did not rush me on any issues. I was very pleased with the treatment and service that I received.The whole experience was very relaxing and not hurried. I would definitely recommend buying a car from Car Max.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Austin was extremely helpful and accommodating. The process was as smooth as it could possibly be!
Austin was extremely helpful and accommodating. The process was as smooth as it could possibly be!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
They knew something was wrong with my car . i thought it was a 90 day warranty and im just being told it’s a 30 Day warranty
They knew something was wrong with my car . i thought it was a 90 day warranty and im just being told it’s a 30 Day warranty
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
3rd car from CarMax. They make it easy and have a large selection. I'll be back again.
3rd car from CarMax. They make it easy and have a large selection. I'll be back again.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Everything was painless. The staff was friendly. If I had to do it again it would b with u all
Everything was painless. The staff was friendly. If I had to do it again it would b with u all
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
They didnt know how to put the car in two peoples names even if only one person was taking out the loan. The worker was single task. She couldnt do but one thing at the time. It took forever to get the paperwork even after we paid off the loan in less than three days. We could bave gotten a lower interest rate nut they only check the carmax rate. There was a crack in the vinyl and it took weeks to get them to acknowledge our concern
They didnt know how to put the car in two peoples names even if only one person was taking out the loan. The worker was single task. She couldnt do but one thing at the time. It took forever to get the paperwork even after we paid off the loan in less than three days. We could bave gotten a lower interest rate nut they only check the carmax rate. There was a crack in the vinyl and it took weeks to get them to acknowledge our concern
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Hurry up and wait if you purchase a car at carmax wait to see a sales person, wait to look at a car, wait to do a mountain of paperwork, wait to go get a loan, wait to get your car ready for delivery and then have the cars transmission go out on the first day and start the long buyback all over again.
Hurry up and wait if you purchase a car at carmax wait to see a sales person, wait to look at a car, wait to do a mountain of paperwork, wait to go get a loan, wait to get your car ready for delivery and then have the cars transmission go out on the first day and start the long buyback all over again.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car