Reviews
I can’t say enough good things about Paul Aoun — he’s
I can’t say enough good things about Paul Aoun — he’s hands-down the best person I’ve ever worked with at a dealership. From the first conversation, he was attentive, knowledgeable, and never once made me feel pressured. He genuinely listened to what I was looking for and went above and beyond to make sure every question was answered and every detail handled smoothly. What stood out most was his honesty and transparency throughout the process — rare qualities in this industry. I’d recommend working with Paul to anyone looking for not just a car, but a stress-free, respectful, and actually enjoyable experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing such a glowing review about your experience at Audi Shrewsbury! We're delighted to hear that Paul provided attentive and transparent service, making the process enjoyable. We appreciate your recommendation and look forward to assisting you again in the future!
Awesome.
Awesome. Experience. Very thorough and informative. Giovanny was extremely informative and professional at all times.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Giovanny provided such a thorough and informative experience at Audi Shrewsbury. Thank you for sharing your positive feedback with us!
Service.
Service. was exceptional. Good communication a nd very thorough. Looking forward to having my Q5 serviced in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear about your exceptional service experience at Audi Shrewsbury! Our team is committed to providing thorough and communicative care, and we look forward to servicing your Q5 in the future.
The service at Audi Shrewsbury was excellent and I would
The service at Audi Shrewsbury was excellent and I would definitely recommend someone else to check them out for a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear you had an excellent experience at Audi Shrewsbury! Thank you for recommending us, and we look forward to welcoming more customers like yourself.
Professional service.
Professional service. I was updated with the progress and when the car would be ready. Service team was very considerate and had the loaner ready for me when I arrived.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're glad to hear that our Audi Shrewsbury service team kept you informed and provided a seamless process. We appreciate your feedback and look forward to serving you again in the future!
All my experiences have been excellent including my last
All my experiences have been excellent including my last appointment that Jim Rigopoulos assisted me with. Always friendly, helpful, and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sue, we're delighted to hear that Jim and the Audi Shrewsbury team have consistently provided you with excellent service. Thank you for sharing your positive experiences!
Bobby and team are great!
Bobby and team are great! I’ve had two separate experiences with them and both times they exceeded expectations! Outstanding customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tina, we're delighted to hear that Bobby and the team at Audi Shrewsbury provided outstanding service during both of your visits! Thank you for sharing your positive experiences with us.
From setting.
From setting. up the appointment, for the wonderful work that the technician Juan did on my car; for Jocelyn and Felicia from handling everything from start to finish! I've been coming to this Audi dealership for at least six years and I've had nothing but excellent service! Everyone is very kind and accommodating and that goes far in this world today. I will continue to get my car serviced here as long as I have a car😄
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Faithy, we're delighted to hear about your positive experiences over the years with our team at Audi Shrewsbury! It's wonderful knowing that Juan, Jocelyn, and Felicia have consistently provided excellent service. We look forward to continuing to serve you in the future!
I had a very pleasant and positive experience purchasing
I had a very pleasant and positive experience purchasing a car at this dealership. From sales, customer service, finance, and the service department, all was exceptional service. Highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Shan, we're delighted to hear that you had such a positive experience with our team at Audi Shrewsbury! Thank you for recommending us and sharing your feedback. Enjoy your new car!
knowledgeable and friendly staff, facilities excellent,
knowledgeable and friendly staff, facilities excellent, good snacks, loaners available, if only prices were more reasonable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback! We're glad to hear that our knowledgeable and friendly staff, as well as the excellent facilities at Audi Shrewsbury, made a positive impression. We appreciate your input on pricing and will take it into consideration. Hope to see you again soon!