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#1 Cochran Toyota

(555 reviews)
Visit #1 Cochran Toyota
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (412) 489-0083 (412) 489-0083
Used (412) 505-4035 (412) 505-4035
Service (412) 489-0088 (412) 489-0088

Reviews

(555 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of #1 Cochran Toyota from DealerRater.

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I’ve had my Highlander to multiple service centers

I’ve had my Highlander to multiple service centers including other Toyota dealerships and was told there was not a leak in my car that was causing the strong moldy odor in my car. This dealership is the only one that was willing to take the interior of the car completely apart in order to find the leak. They found two leaks in the back of the car that were allowing water to seep in under the carpet of the third row. They then worked with Bactronix to disinfect/kill the mold while the car was disassembled and then they repaired and restored the car. Doug did an excellent job of keeping me up to date on the status of the job as they were searching for the cause of the problem as well as when they were fixing the problem. I was EXTREMELY impressed with the work did and would highly recommend them.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We're happy to find the root of the issue and get things resolved for you. Please keep us posted, and let us know if there's anything else we can do to assist. We hope to see you again!

YOU GUYS DO A GOOD JOB AND COMMUNICATE WELL AND GREAT

YOU GUYS DO A GOOD JOB AND COMMUNICATE WELL AND GREAT FAST SERVICE AND JODY IS A GREAT ASSET TO YOUR COMPANY. 5 STARS !

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! We value your loyalty, and look forward to serving you again.

Consumer response

GOOD JOB !

I always get my car inspected there.

I always get my car inspected there. Quick service and staff is helpful and friendly. I trust this dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for making us your service home! We look forward to working with you again.

I had an excellent experience at Cochran Toyota.

I had an excellent experience at Cochran Toyota. The entire process from shopping to completing the purchase was easy and the team was great to work with. They also helped me set up all the cool tech when I picked up the car. I love my new car and would highly recommend working with Cochran Toyota.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending us! It's our pleasure to help you find the perfect vehicle. We appreciate you choosing to work with us, and wish you many happy miles ahead in your new car!

The prices are outrageous, but I continue to go there

The prices are outrageous, but I continue to go there because they keep track easily of the maintenance my vehicle needs to run it's best.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us! We aim for competitive pricing, and will share your comments with our upper management team. We appreciate you making us your service home, and look forward to working with you again.

Always considerate and to the point.

Always considerate and to the point. They try everything to help solve the problems👍yay

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for making us your service home! We look forward to welcoming you back for your next visit.

Everything was fine except the wait time my appointment

Everything was fine except the wait time my appointment was scheduled for 2 o'clock I was there at 1:30 we did not go in to sign the papers until 345. The gentleman that did the financing very professional very courteous one of the younger salesman help me with the Toyota app and getting the van set up sorry I don't remember his name is very very courteous I would ask if they're running that far behind a simple phone call and told me to come in later and this would have saved me valuable time that I end up sitting in your showroom

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We apologize for the delay you experienced, and any resulting inconvenience. If there is anything else we can do to help, please don't hesitate to reach out. We hope you are enjoying your new Toyota!

Lady at the front desk is miserable but everyone else is

Lady at the front desk is miserable but everyone else is great. Jody helped me a lot with following up with the collision center. They did not fix the damage on my car & just painted over it. He helped me get in contact with the correct person since the last person I was dealing with no longer works for the company.

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  • Overall experience 4.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us! We hope for another opportunity to serve you in the future.

Service was prompt, and feedback on the state of the car

Service was prompt, and feedback on the state of the car and what was done during the service was thorough.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to help! We hope to see you again.

I was taken care they did an excellent job with my 23

I was taken care they did an excellent job with my 23 RAV4 it’s a pleasure to go to a dealership that takes care of the cutomer

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the glowing review! We hope for the opportunity to serve you again.