Reviews
Write a reviewThey were very interested in trying to help me. I had decided to not purchase currently. Price of everything is out of control and people need not purchase until they drop. There warranty’s are great!
They were very interested in trying to help me. I had decided to not purchase currently. Price of everything is out of control and people need not purchase until they drop. There warranty’s are great!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
BUYER BEWARE SOME of the vehicles sold by this business may have pre-existing conditions. I purchased a Subaru at the end of January and it had 3 issues. First, the air conditioner did not work because it was void of freon plus the fact that the oring seal on the high pressure side wasn't the right one so the product all leaked out. They paid for this item which was odd. Second it had a major issue with valve body malfunction which in turn set off the dashboard lights disabling many safety features including eyesight and even cruise control. This is a problem with some Subarus. I was even requested the 2nd week of February not to take it to Subaru without discussing with the seller dealership. If you keep driving the vehicle like this with the dashboard lights activating the transmission can be ruined. They suggested taking to Big O tire who don't work on transmissions. All they do is clear the secondary codes which eventually come back. The rear brakes also had only 2mm pad left which is at a critical safety limit and need immediate replacement. It's a good thing I took it to a Subaru Dealership. It cost over 3K to fix these issues. The seller dealership just sat on their hands. Implied that it should be taken to Big O tires, right!? The tires were even under inflated to boot. Vehicles like this shouldn't be on the market without being inspected and/or fixed beforehand. As-is is one thing but this is absurd. If you do want to make offer on a vehicle it's a feasible idea to have THEM take it to a dealership to be inspected first. "We will make this right" is what was stated to me.
BUYER BEWARE SOME of the vehicles sold by this business may have pre-existing conditions. I purchased a Subaru at the end of January and it had 3 issues. First, the air conditioner did not work because it was void of freon plus the fact that the oring seal on the high pressure side wasn't the right one so the product all leaked out. They paid for this item which was odd. Second it had a major issue with valve body malfunction which in turn set off the dashboard lights disabling many safety features including eyesight and even cruise control. This is a problem with some Subarus. I was even requested the 2nd week of February not to take it to Subaru without discussing with the seller dealership. If you keep driving the vehicle like this with the dashboard lights activating the transmission can be ruined. They suggested taking to Big O tire who don't work on transmissions. All they do is clear the secondary codes which eventually come back. The rear brakes also had only 2mm pad left which is at a critical safety limit and need immediate replacement. It's a good thing I took it to a Subaru Dealership. It cost over 3K to fix these issues. The seller dealership just sat on their hands. Implied that it should be taken to Big O tires, right!? The tires were even under inflated to boot. Vehicles like this shouldn't be on the market without being inspected and/or fixed beforehand. As-is is one thing but this is absurd. If you do want to make offer on a vehicle it's a feasible idea to have THEM take it to a dealership to be inspected first. "We will make this right" is what was stated to me.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
I’ve bought alot of vehicles these guys no pressure totally hones great price and experience
I’ve bought alot of vehicles these guys no pressure totally hones great price and experience
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased a vehicle from them which had a small issue and they stepped right up and fixed the issue promptly. I would recommend coming to Isaac’s pre-owned to anyone without hesitation. Great guys and thanks again !
I purchased a vehicle from them which had a small issue and they stepped right up and fixed the issue promptly. I would recommend coming to Isaac’s pre-owned to anyone without hesitation. Great guys and thanks again !
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They sold my daughter a car and two weeks later the transmission began slipping in it. Very difficult to deal with. They could care less the car doesn’t work. Shiny penny… looks good on the outside, but mechanically a piece of junk.
They sold my daughter a car and two weeks later the transmission began slipping in it. Very difficult to deal with. They could care less the car doesn’t work. Shiny penny… looks good on the outside, but mechanically a piece of junk.
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Great Experience!! Sent email to confirm availability, scheduled a test drive. Friendly, knowledgeable staff, thanks to Dustin & Ian for their help!
Great Experience!! Sent email to confirm availability, scheduled a test drive. Friendly, knowledgeable staff, thanks to Dustin & Ian for their help!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Service! Our initial contact was with Dustin but we also worked with Jason as the deal progressed. Extremely responsive and timely. We asked for their best out the door price and they didn't hesitate to give us a price well below the website asking price and frankly told us that was the best they could do. We felt it was great price for the vehicle in question and that sealed the deal. We purchased long-distance, living in WI so we were purchasing without a test drive or in person inspection, but the vehicle is flawless and was well represented. The final purchase took a few weeks to send paperwork back and forth and secure financing but we had the time. Isaac's even coordinated a transport service to get the vehicle to us. Overall it has been an easy process and Dustin and Jason have been patient and very responsive to all our questions. We obviously don't live in the area but I would highly recommend Isaac's to anyone in the area or considering a purchase, even if long-distant! Thank you!
Excellent Service! Our initial contact was with Dustin but we also worked with Jason as the deal progressed. Extremely responsive and timely. We asked for their best out the door price and they didn't hesitate to give us a price well below the website asking price and frankly told us that was the best they could do. We felt it was great price for the vehicle in question and that sealed the deal. We purchased long-distance, living in WI so we were purchasing without a test drive or in person inspection, but the vehicle is flawless and was well represented. The final purchase took a few weeks to send paperwork back and forth and secure financing but we had the time. Isaac's even coordinated a transport service to get the vehicle to us. Overall it has been an easy process and Dustin and Jason have been patient and very responsive to all our questions. We obviously don't live in the area but I would highly recommend Isaac's to anyone in the area or considering a purchase, even if long-distant! Thank you!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jason is amazing and one knowledgeable guy. They get the job done quick and easy. I have been looking for a month going to multiple different lots and they were all slimy sells people. I’m a realtor and I love the relationship aspect of business and these guys did too!
Jason is amazing and one knowledgeable guy. They get the job done quick and easy. I have been looking for a month going to multiple different lots and they were all slimy sells people. I’m a realtor and I love the relationship aspect of business and these guys did too!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Really loved Isaac's. Experience there was top notch and everyone we dealt with was great. Low pressure, just good guys who love cars (esp Jason!). Would recommend these guys to anyone and everyone. And what's really great is that even though they didn't have exactly what we wanted on the lot that day, they were totally willing to stay on the hunt for us!!
Really loved Isaac's. Experience there was top notch and everyone we dealt with was great. Low pressure, just good guys who love cars (esp Jason!). Would recommend these guys to anyone and everyone. And what's really great is that even though they didn't have exactly what we wanted on the lot that day, they were totally willing to stay on the hunt for us!!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I had gone to several dealers and finally made my way to Isaac’s Preowned Autos in Jeffersonville and worked with Jason. Not only did he get me a lower rate on my car financing, he also had a better trade in allowance. Thank you for making this experience a good one!
I had gone to several dealers and finally made my way to Isaac’s Preowned Autos in Jeffersonville and worked with Jason. Not only did he get me a lower rate on my car financing, he also had a better trade in allowance. Thank you for making this experience a good one!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase