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Reviews
I had a great experience while shopping for a car for my wife. the salesman Mohamed was very helpful and polite and did everything in a reasonable amount of time of time. I truly recommend this dealer and especially this salesman.
I had a great experience while shopping for a car for my wife. the salesman Mohamed was very helpful and polite and did everything in a reasonable amount of time of time. I truly recommend this dealer and especially this salesman.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending our Chevrolet team and for highlighting Muhammad’s polite and efficient approach. We’re glad the process moved smoothly while you shopped for your wife. Your feedback means a lot to all of us.
Thank you for an easy and very professional experience. No Trade In, just a purchase and it was not stressful. Thank you again.
Thank you for an easy and very professional experience. No Trade In, just a purchase and it was not stressful. Thank you again.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're so pleased to hear your buying experience was straightforward and stress-free! Thank you for choosing Hessert Chevrolet and sharing your support. See you next time!
Had gas leak. Car was in dealership for 6 days. Dealerships diagnosis was replace fuel pump, two fuel lines.and possible gas tank. I took vehicle to different dealership and it was fix immediately. Only needed 1 fuel line.
Had gas leak. Car was in dealership for 6 days. Dealerships diagnosis was replace fuel pump, two fuel lines.and possible gas tank. I took vehicle to different dealership and it was fix immediately. Only needed 1 fuel line.
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
I'm sorry to hear about the inconvenience you faced with the repair of your vehicle. I hope your vehicle is running smoothly now, but if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for sharing your feedback with us. Hessert Chevrolet (Philadelphia) – Customer Care Team – 215-537-2377
It’s was untrustworthy I will never come back to this dealership ever ever again
It’s was untrustworthy I will never come back to this dealership ever ever again
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Customer service is our priority, so I would appreciate the chance to speak with you about your experience. In case I can't locate your contact information, would you please reach out to me directly? Thank you, Hessert Chevrolet (Philadelphia) – Customer Care Team – 215-537-2377
Igor online sales and Jose showroom salesman are phenomenal men. They got the job done . New car they put me in and credit building program. Above and beyond customer service employees @HESSERT CHEVY Philadelphia Pa.
Igor online sales and Jose showroom salesman are phenomenal men. They got the job done . New car they put me in and credit building program. Above and beyond customer service employees @HESSERT CHEVY Philadelphia Pa.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled Jose helped secure your new Chevrolet Trax and set you up with a credit-building program. Thanks for highlighting his dedication to making the process smooth. Enjoy your Trax and let us know if you need anything else.
My husband and I recently purchased a vehicle from Hessert Chevrolet dealership and had an outstanding experience at the start. We did however run in to computer issues on the vehicle before it could leave the lot due to a recall. Our sales representative Robert H and John did their outermost best to ensure the issue was addressed and fixed. The sales representative was professional, knowledgeable, patient, and genuinely focused on helping us to find the right vehicle for our family needs rather than simply making a sale. The entire process was transparent, efficient, and stress-free. All of our questions were answered thoroughly and every step of the purchase was clearly explained. The sales team demonstrated excellent customer service, attention to detail and a commitment to ensuring my satisfaction. We highly recommend both the dealership and our sales representative to anyone looking to purchase a vehicle. Their professionalism, honesty, and dedication to customer care made this one of the best vehicle-buying experiences I have had. Thank you for making the process smooth, enjoyable, and memorable.
My husband and I recently purchased a vehicle from Hessert Chevrolet dealership and had an outstanding experience at the start. We did however run in to computer issues on the vehicle before it could leave the lot due to a recall. Our sales representative Robert H and John did their outermost best to ensure the issue was addressed and fixed. The sales representative was professional, knowledgeable, patient, and genuinely focused on helping us to find the right vehicle for our family needs rather than simply making a sale. The entire process was transparent, efficient, and stress-free. All of our questions were answered thoroughly and every step of the purchase was clearly explained. The sales team demonstrated excellent customer service, attention to detail and a commitment to ensuring my satisfaction. We highly recommend both the dealership and our sales representative to anyone looking to purchase a vehicle. Their professionalism, honesty, and dedication to customer care made this one of the best vehicle-buying experiences I have had. Thank you for making the process smooth, enjoyable, and memorable.
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- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience! We’re glad Robert and John went above and beyond to ensure everything was addressed and fixed. It's fantastic to hear you had a smooth and enjoyable experience. Safe travels from all of us at Hessert Chevrolet!
The wait time is too long (over 2 hours) just for an engine air filter. I had to go back to the counter to get the engine air filter life reset in the dashboard. No multipoint was done, but it says multipoint on the receipt, which is misleading.
The wait time is too long (over 2 hours) just for an engine air filter. I had to go back to the counter to get the engine air filter life reset in the dashboard. No multipoint was done, but it says multipoint on the receipt, which is misleading.
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the extended wait time and any confusion regarding the multipoint inspection. We aim to provide a seamless service, and it sounds like we missed the mark here. Please give us a call so that we can better understand your concerns and address them properly. Thank you, Hessert Chevrolet (Philadelphia) – Customer Care Team – 215-537-2377
Robert was the best sales person I ever had and I been to many dealerships Thank you Robert 👍🏾
Robert was the best sales person I ever had and I been to many dealerships Thank you Robert 👍🏾
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We couldn't ask for a better review of Hessert Chevrolet. Thanks so much for sharing your experience with Robert!
The best car buying experience I ever had. HASAN WAS GREAT! I have referred to family and friends.
The best car buying experience I ever had. HASAN WAS GREAT! I have referred to family and friends.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hasan and the Hessert Chevrolet team appreciate your kind words! We're glad we could assist you throughout the sales process, and we wish you safe travels ahead. Take care!
Terrible is the only way to describe the one and only experience i had with this dealership. Never again.
Terrible is the only way to describe the one and only experience i had with this dealership. Never again.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are very disappointed to see this five-star review and learn that your visit was anything less than excellent. If you would be willing to call us, we would like to ensure that we address any outstanding concerns you may have. Thank you for your feedback. - Hessert Chevrolet (Philadelphia) – Customer Care Team – 215-537-2377