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Meet Rolando Pardo

Rolando Pardo headshot
Service Manager
(232 reviews) certified badge
DealerRater™ Certified
This employee is recognized for ensuring great customer service.

Reviews

I'm always pleasantly surprised by how well the giant

I'm always pleasantly surprised by how well the giant dealership works together as a team for the clients. Even those who don't speak aword of English!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The only problem was to many days waiting for the

The only problem was to many days waiting for the mechanical - Lyric . More qualified technicians needed for this car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Exceptional service as always!

Exceptional service as always! Mike and the Williamson Automotive team deliver professionalism, efficiency, and care consistently.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Micheal was amazing in keeping me informed on my vehicle.

Micheal was amazing in keeping me informed on my vehicle. He was very friendly and attentive to all my questions and concerns. Omar Barbachan in sales helped me by taking my car out of service before I arrived late when service was closed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Carmen Alicea is super helpful despite all the issues we

Carmen Alicea is super helpful despite all the issues we have encountered and continue encountering with our 2024 XT4.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very attentive, professional and listening to our issues.

Very attentive, professional and listening to our issues. Staff outstanding and my service adviser Mike McKesson always provides excellent service and advise... Thank you, Keep at it... John Fernandez

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Items do not get fixed.

Items do not get fixed. The reps try to tap dance with we did this.. screw loose.. thats how those car are.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your comments so we can improve in the future

Best dealership in the world Always a great experience

Best dealership in the world Always a great experience and easy. Erick and Roly always a pleasure to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excelent ambiance in the dealership and very profesional

Excelent ambiance in the dealership and very profesional service advisors when receiving the car and following comunication

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They resolved my problem fast and quality attention, nice

They resolved my problem fast and quality attention, nice people and very professional all this guys thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.