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My Certified Used Cars

(541 reviews)
Visit My Certified Used Cars
Sales hours: 9:00am to 4:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–4:00pm
Sunday Closed
2023 state dealer award
View 10 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(231) 903-6966 (231) 903-6966

Reviews

(541 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of My Certified Used Cars from DealerRater.

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Hi Kim, Everything was great.

Hi Kim, Everything was great. I wasn’t sure I even planned to get a car on that day but Cody listened to me and pulled the right cars for me. Most importantly, I did not feel pressured. I hate being pressured. Contacting my personal credit union for me was the real turning point that made me feel good about my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 Star review! We're so glad to hear that our team created a positive car buying experience for you! We appreciate you giving us the opportunity to earn your business.

Cody was awesome he got myself and family into a nice

Cody was awesome he got myself and family into a nice tundra and made the process so easy. We are 100% satisfied with Cody’s help and our purchase. Highly recommend Cody to anyone looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 Star review, Joey! We appreciate you giving us the opportunity to earn your business!

Cole was very helpful and got in a car.

Cole was very helpful and got in a car. I highly recommend him if you are looking to get a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 Star review! We're so glad to hear that Cole created a positive car buying experience for you. Thank you for trusting us with your business!

Everyone was so helpful, which made the process so much

Everyone was so helpful, which made the process so much better. This was my first car purchase from a dealership, and I enjoyed it. xxxx and Cole made this a great process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 Star review! We're so glad to hear that Cole helped you have a positive car buying experience! Thank you for trusting us with your business.

Great experience, great people to work with all around!

Great experience, great people to work with all around!! Great job Cole and thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 Star review! We're so glad to hear that Cole helped you have a positive car buying experience! Thank you for trusting us with your business.

Cody really went above and beyond to make sure I felt

Cody really went above and beyond to make sure I felt comfortable buying my first car he was honest and knowledgeable. I would definitely recommend Cody to anybody who is shopping around for a car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review, Seth! We're so glad to hear that Cody helped you have a positive car buying experience! We appreciate you giving us the opportunity to earn your business.

Huge shout out to Cole and Dan for getting me my brand

Huge shout out to Cole and Dan for getting me my brand new car!! They went above and beyond to make sure I left with a new car. I am 100% happy with my purchase .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 Star review! We appreciate you giving us the opportunity to earn your business!

Good until I found out the frame on my truck I bought

Good until I found out the frame on my truck I bought from them was gone . They told me tough luck for me. This is s safety issue. They told me it had a safety inspection. This truck should have never been sold for the road. The State is being contacted about this issue. Don't do business with this company. They are the reason used car dealers have a bad name. See you in court My Certified Used cars.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have had my 2008 Envoy for the last 8 years.

I have had my 2008 Envoy for the last 8 years...that's 8 years since I've had to purchase a vehicle. At first it felt really overwhelming but then I reached out to Cody to see what he had available as far as SUVs. He showed me everything he had and then the gem I ended up buying! Cody is great to work with and I would recommend his expertise to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 Star review! We're so glad to hear that Cody was able to find the right vehicle for you! Thank you for trusting us with your business.

Bought a 2015 Mazda from Brendan.

Bought a 2015 Mazda from Brendan. His professionalism and courtesy are beyond reproach. He is a great example of custom relations and service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 Star review, Pete! We appreciate you trusting us with your business!