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My Certified Used Cars

(541 reviews)
Visit My Certified Used Cars
Sales hours: 9:00am to 4:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–4:00pm
Sunday Closed
2023 state dealer award
View 10 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(231) 903-6966 (231) 903-6966

Reviews

(541 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of My Certified Used Cars from DealerRater.

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The First Car!

Went out looking at cars for days on end. After much disappointment we lucked into Joshua. He went well and above in order to help me into a car that would suit my needs. The entire experience from start to finish was smooth and easy and I would have to say that any buyer would do well to talk with him early in the vehicle search.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for taking the time to share your experience with everyone and for giving us the opportunity to earn your business!

QUICK

Got me a very low rate from a credit union and made my plate before I left the dealership with my Trax! I love it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us the opportunity to earn your business!

Excellent experience

Used car salesmen who actually care. Purchased my new used car and the friendliness and overall impression of this dealership and staff was wonderful. Would recommend this dealership to anyone looking for a new used vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

Great place, great people

I’ve purchased several vehicles and I’d have to say this was by far my best experience. Straight shooters and won’t steer you away from what you want or try to put you into the most expensive car on the lot. Josh listened to what I wanted and made it happen. Thanks guys!!!! Side note: my daughter loved their massage chairs and would highly recommend those as well. Alex

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

Wonderful

The people at My Certified treated my with respect and did not try to up-sell anything to me. Even though I was shopping for a cheap car, they treated me the same way a person coming to buy a brand new car might be treated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

Learning while shopping for a good used car

Brad worked with us providing valuable information and insight into what makes and models might best meet our needs. Took plenty of time, allowing us to test drive several cars. His input made all the difference in our final purchase decision which was at another dealer. But if he would have had the right car for us we would have closed the deal then and there! Will definitely recommend others his way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

Help me out as much as they could to get the car I wanted

They were very honest and friendly and helped me get the car I wanted. They really cared and wanted to help me and my friend out as well and I got my car in no time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us the opportunity to earn your business and for taking the time to share your experience with everyone!

Best By Far

John was amazing at helping me get through buying my new truck. He and Brandon explained the whole process in easy to understand terms. I was nothing but smiles. The process was very quick and very smooth. Thank you both I will be back to purchase all my future vehicles here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us the opportunity to earn your business!

Great place to buy a used veicle!!

I bought a 2013 Ford F150, Nick was very helpful from the sale of the vehicle to the delivery, Great personality & made buying the truck a fun experience.I have been going back for oil changes & will do any service work with them. Very fair pricing & very good service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for giving us the opportunity to earn your business!

Bought a Buick Regal T and really was happy with the sales d

This dealership is awesome! If you want to get a quality used car with sales people that will go to the ends of the earth to get you exactly what you want, this is the place. I cannot put into words how special this team is!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us the opportunity to earn your business!