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Brown Honda of San Angelo

(146 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed

Reviews

(146 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brown Honda of San Angelo from DealerRater.

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Excellent visit

Very fast and professional! I waited about 30-45 minutes to get my car checked and oil changed which is very good, fast, and reasonable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome and Fast

I was running late and apologized. I was told no problem. They took my keys, asked me if I needed any snacks. I set down in what seemed as no time at all, my service was completed. Thank you for your excellence in customer service! It was awesome and fast!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always easy to talk to and excellent service every time.

Great dealership. Been doing business here for 15 years. All been Honda vehicles, this time needed a vehicle for my 16 year old little girl. So I traded my Honda for 2 Nissans. 1 an Altima the other a Sentra.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Quick Service.

I called in morning t set up for an oil change. They were able to schedule me in the afternoon. My son took the vehicle and they treated him well just if I, the owner of the vehicle had gone in. The crew is very courteous and professional. I do plan on going back for additional service my vehicle is needing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Hope you have time and patience.

I originally set a date for an oil change online. It is a very easy way to do it. I canceled due to another appointment that was more important. I received a call from the service manager the next day and let her know I canceled online. She called the next day and I let her know, again, I canceled the appointment. When I finally made another appointment, the service manager said I would have to wait until the service people returned from lunch to make an appointment. Okay. She then called me later to set the appointment? I made it for 1pm. Should be first appointment after lunch. At 2i went to the desk to find out what was going on. They had moved my car but had not started on it yet. At 230 I was asked about the filters. At 245 they finished my car. Longest oil change ever. Should take 30 minutes at the most.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Disappointing

Would take too long to list the reasons. From the service guy to the service coordinator to the service manager. Terrible experience on more than one occasion. I stopped going there about 6 months ago.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great experience

Honda of San Angelo made buying my new CR-V very easy! They even went the extra mile and had my vehicle delivered to me in El Paso which is about a 450 mile trip!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for trusting us with your business! We are glad to help our customers in any way we can!

Amazing, very remarkable

Jeremy Garcia, helped me in every way possible to get exactly what i wanted, not only was he easy to talk to. He got me the Best Deal. I would highly recommend Jeremy. I am very picky but he listened; very understandable took his time and didn't pressure me to get a car i didn't need. He found the best fit for me. Will buy from again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First-Time Purchasing Experience

This was my first car-buying experience. I came to Honda of San Angelo, and they were extremely helpful. Allu Aston got me a good deal, and I am very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome team!

Eli is and has always been a blessing to us. He has always done a great job... Easy to work with from start to finish on buying vehicles... Thanks for all you do. You are a asset to the Honda of San Angelo!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.