Skip to main content

Fontana Motors Direct

(102 reviews)
Visit Fontana Motors Direct
Sales hours: 8:00am to 9:00pm
View all hours
Sales
Monday 8:00am–9:00pm
Tuesday 8:00am–9:00pm
Wednesday 8:00am–9:00pm
Thursday 8:00am–9:00pm
Friday 8:00am–9:00pm
Saturday 8:00am–9:00pm
Sunday 9:00am–7:00pm
(951) 263-7026 (951) 263-7026

Reviews

(102 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fontana Motors Direct from DealerRater.

Want to share your experience with this dealership?

Write a review

Great experience!

We had a great experience. The 3 hour drive was worth it! We got a great deal on a 2016 Honda Civic. From the moment we scheduled the test drive to the signing of the papers, it was smooth and easy. Anthony was the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 2 found this review helpful. Did you?
Yes No

Advertised a vehicle for sale. Went to do the test...

Advertised a vehicle for sale. Went to do the test drive. Had a made an appointment on line. The vehicle was not ready to test drive or show. Disappointing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

DO NOT!!!! Buy a car from here! Most Cars junk . Bad...

DO NOT!!!! Buy a car from here! Most Cars junk . Bad experience!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Do not buy here

Worst place to buy a car theyll sell you a lemon thats what they sold me so please save your sanity and all the trouble and headaches

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
8 people out of 8 found this review helpful. Did you?
Yes No

Dont buy from this dealership!

I called them on Saturday to schedule an appointment for Monday. I called again on Monday morning to confirm the car was available to purchase and I was told yes. I literally drove 1 hour and 45 minutes to see the car. When I arrived, the car wasn't on the lot. I was told it was getting a smog check. A half hour later the car shows up. I take a test drive and tell the salesperson that I want to buy it. Sales person tells me he cant sell it to me because it has to go back to the smog shop but it would only take 30 minutes to get certified. I leave to get lunch and 20 minutes later I get a phone call telling me the car needed to be driven for 100 miles in order to get the certification and I wouldn't be able to buy it that day. Wasted an entire day for nothing. Do not buy from this dealership!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
3 people out of 3 found this review helpful. Did you?
Yes No

Had a great buying experience with Yohannes he was very...

Had a great buying experience with Yohannes he was very helpful and did not pressure you at all. I would recommend buying your car here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Worked with Daniel- Emailed 3 times to inquire about a...

Worked with Daniel- Emailed 3 times to inquire about a vehicle, always received a generic response. Had to call 2 times to get someone to actually help me. Let them know I was an out of state buyer and they told me they only hold vehicles with a place ticket confirmation. Ran credit, got approved, purchased plane ticked and confirmed with dealer that I was good to go and vehicle was held. (Always had to call Daniel, he never responded to my emailed or called back when others took message due to him being "busy") Two days later I set up for a mechanic to go by and do a pre purchase inspection. Upon calling to confirm appt, mechanic was told the car was sold. When I called Daniel was unavailable. Waited an hr and called again, same issue. Finally asked to speak with the sales manager, he pulled all emails and saw the confirmation for the flight. He said he would need to talk with Daniel regarding the issue due to the car never was never put on hold. Still have not received an answer, apology , or even an offer to reimburse me for my flight. I am 100% certain they would have just let me fly in, take a $100 uber to the dealership, and show up to a car that wasn't there! Garbage dealership. Take your business elsewhere.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

In past experience I felt like I was being attacked by...

In past experience I felt like I was being attacked by Vultures and I was prey, Not at this dealership at all. No pressure TY

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

DO NOT BUY FROM THEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

DO NOT CALL OR BUY A CAR FROM THIS DEALERSHIP THEY R CROOKS !!!! I have bed credit i got a co Bayer wish me and every 5 mim one more person calls me to trey to still the deal from the privies sale guy after this they requested from me 6k down wish a co Bayer

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
3 people out of 4 found this review helpful. Did you?
Yes No

Purchased a used car from Fontana Motors.

My boy Trey hooked me up. Everything went smooth. He made sure I was aware of what was going on at all times. I had a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Jon, thank you for the review . We appreciate your feedback!