Bob Johnson Buick GMC

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 5:00 PM
Service 7:30 AM - 1:00 PM

Bob Johnson Buick GMC Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

7:30 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2018

Why should you buy from Bob Johnson Buick GMC? Our unmatched service and diverse Buick, GMC inventory have set us apart

...

as the preferred dealer in Rochester. Visit us today to discover why we have the best reputation in the Rochester area.

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
261 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 1, 2019

    From the beginning, Vincent listened to what I was looking for and made sure I picked the right car. I love my 2019 Terrain Black Edition. Best experience... I've had purchasing a car.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 29, 2019

    Andy and Jake are amazing! Hands down the best experience I have ever had purchasing a new car! Well worth the 100 mile trip! Friendly and knowledgeable...... I would recommend them to everyone!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    June 28, 2019

    Great job I was in and out very fast and oil changed did not take that long. I will be coming back thank you megan.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 26, 2019

    Every option I was looking for in a car, Andy Guarino never quit until he found me the vehicle that met all my needs. I felt like I was the only customer... he had and the amount of time and attention went beyond my expectations.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    June 24, 2019

    My experience was wonderful from start to finish. My salesman Andy was very helpful and knowledgeable. He made my experience a complete delight. I wold... recommend him to friends and family.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 24, 2019

    Well I didnt have an appointment , I walked in in the middle of the day. He said the guys went to lunch will be back in 25 min and in 1 he I was walking... out satisfied . Oil change , inspection and tire rotation . I only knew I needed the oil change thank God he noticed the other things I needed . Thx guys .

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 1.0 out of 5
    June 24, 2019

    Service department does not know what they are doing. I was charged for service work that was not done and the car is under a bumper to bumper warranty.... They can't find the problem, so l had to not only pay and will not refund the money until they can find the cause. This makes no sense to me. Its not my problem thst their mechanics can't do their job. I obviously have a leak in my a/c. It wouldnt even turn on. They told me they put dye and freon in it and l had to pay $210. They bring the car around, its still wont turn on and is blowing hot air. I go back in and ask how did they test it if they didnt put the dye and freon in. I said no they did not. When he realized they didnt do it, they said it was an oversite when l asked what they did do for the $210? I also questioned how they were able to check for the leak if the dye wasn't in it. Now l have to drive a car with a leaking a/c unit, hope it holds until l take it back for a recheck tying up my time and the vehicle for who knows how long and how many trips back to the dealer. Not what l paid $57,000 for. I have very serious doubts about buying another GM product if their own people can't do service and repairs.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 21, 2019

    Thanks to Andy Guarino, Rich Held, and Frank Cassara for making the purchase of our 2019 Buick Envision so easy and stress free. We will certainly recommend... Bob Johnson Buick GMC to anyone thinking about buying or leasing a GMC or Buick.

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    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    June 20, 2019

    There were a few minor issues that were handle very professionally and in a timely fashion. They went so far as to have the salesman meet me at the DMV... to put dealer plates on my trade in. Great customer service.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 20, 2019

    Jon was very friendly, quick and very knowledgeable. The sales experience was pleasant and better than I expected. It was a pleasure working with him.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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