National Buick GMC

3.8 out of 5 3.8

Reviews

3.8 out of 5 3.8
13 lifetime reviews.

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  • 4.0 out of 5
    March 24, 2021

    We had been looking for a truck and had visited several dealerships. Edgar made the experience positive and answered all of the questions we had. We would... definitely use them again and would refer our friends and family members.

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  • 1.0 out of 5
    March 9, 2021

    Avoid this dealership at all costs and especially avoid the sales manager Christopher Keen. He's the shadiest one of the group. I drove 600 miles to buy... a 2014 Sierra 1500 awhile back. I went to get license plates and I was looking over the bill of sale and it looks like I was charged $300 to etch the glass on the truck. The salesman didn't mention that when I asked for a breakdown of the total amount financed. That's pretty expensive for something I could have done with a $20 kit off Amazon even though I don't see the benefits of it at all and was never asked whether I wanted it or not. On top of the $550 doc fee it looks like all but $150 of my $1000 down payment went to a bunch of nonsense. Especially considering the copies of the documents the flash drive I was given aren't even legible. After looking at the reviews of the dealership online it seems as though they're known for shady dealings. The truck was filthy after I waited an hour for the detail guy to "clean it up" which conveniently masked all of the dents, dings and scratches. On top of that the driver side headlight was full of moisture but I had to get home so I didn't even bother trying trying to get them to repair or replace it at that time. That was a mistake. I've given them the chance to make it right but they insist that I bring the truck back (600 miles) so they can detail it again. Like that's the thing I'm worried about.

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    Does not recommend this dealer
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  • 1.0 out of 5
    January 2, 2021

    Don't deserve a positive star! If you buy a vehicle from this dealer be very leery of every thing they say. . Read, read, read your contract very carefully... for things they sneak in. Like extended warranties and service contracts. Finally got our money back after three months. Lesson learned, but will never buy from them again

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    Does not recommend this dealer
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  • 5.0 out of 5
    December 16, 2020

    Omg! I cant even begin... David!!! Thank you so much for your excellent customer service! Our suburban was warm and ready for a test drive after coming... over a hour away! You gave us all the info and answered our questions. Bent over backwards to meet our needs! Thank you for being the best of the best! We are beyond satisfied with our new suburban and wouldn't go anywhere else! Definitely ask for David when you come and check out their inventory! He won't disappoint!

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    Does recommend this dealer
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  • 5.0 out of 5
    July 30, 2020

    Drew was very knowledgeable and went above and beyond to make sure I was comfortable with the truck. Would recommend Drew Williams to family and friends!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 27, 2019

    My purchase was made just before Xmas so there seemed to be a bit of disarray. Everyone was wonderful and my car buying experience was wonderful, I truly... love my Buick Encore

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 19, 2019

    your guys. I got top dollar for my trade-in ($6000 higher than another dealer offered). If you are considering buying a truck before the end of the year,... now is the time to purchase. TOns of rebates. I've been following the truck I wanted daily for the past 5 months and was able to get a 2020 cheaper than a used 2019. Go figure! Totally recommend National Buick GMC and love my new 2020 GMC Sierra!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 10, 2019

    This dealership has a crazy amount of truck inventory! They had everything and were more than happy to show me around all the options and explain everything... from financing to differences between the models! I would highly recommend asking for Ryan! He made everything super easy!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 10, 2019

    Ryan was very helpful and willing to made the process easy! He answered all of my question and Ryan helped me find the exact car I wanted! Thank you national... Buick gmc

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 10, 2019

    I got a 2017 Ford F-150 and I had a great experience. I worked with Mike at he was a lot of fun to work with. He gave my kids candy so we could work out... a deal and I will say that was a first!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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