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Meet Steven Forbes

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Experience Guide
(35 reviews)

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Industry experience 18 years
Dealership experience 5 years

Enjoy playing golf and spending time with the grandkids. I have over 15 years of experience in the auto industry. I enjoy making dreams come true!

Reviews

Steve was kind and knowledgable.

Steve was kind and knowledgable. Didn’t rush or pressure my decision at all and made sure I was comfortable the whole time. 100% recommend working with Steve.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Daniellestreeker thank you for taking the time to let us know about your sales experience with Steve at EchoPark Charlotte! We strive to make our guests comfortable and we really appreciate knowing Steve made this a great experience for you and appreciate your recommendation. Take care.

great experience buying here!

great experience buying here! Very easy and had exactly what I wanted! 5 out of 5 stars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

joewilliamson96.jw, your great review and 5 star rating are what we strive for here at EchoPark Charlotte. We can't wait to share your feedback with Steve and are here if you have any questions. Take care.

Steven was very helpful and had a great attitude.

Steven was very helpful and had a great attitude. He made my experience very easy with buying my first car. Keep up the great work Steven!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Lilriggsie09 we are so happy to hear Steve provided you with a great experience here at EchoPark Charlotte! Have a great day.

Easiest car buying experience ever!

Easiest car buying experience ever! We can’t recommend Steve Forbes enough. He was so friendly and patient (especially with our hyper four year old). Highly recommend him and EchoPark for all of your car buying needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Deasebrooklyn thank you for sharing your experience with Steve at EchoPark Charlotte! Your time and recommendation are greatly appreciated and we look forward to seeing you in the future. Take care.

The entire process was quick & extremely accommodating....

The entire process was quick & extremely accommodating. Steve was friendly and assured that I understood everything that we were doing. He assured that I was in a vehicle to my liking and even assisted with getting my rental vehicle dropped off afterwards. I will definitely be a repeat customer and will refer my friends/family in the near future. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

tynesianicole we want to thank you for sharing your experience with Steve, and the team here at EchoPark Automotive in Charlotte. We are glad to have earned your trust and your recommendation! We look forward to your next visit.

Fantastic deal easy deal probably as smooth as I have...

Fantastic deal easy deal probably as smooth as I have ever done. Salesman was spot on! The truck was clean and ready to go in minutes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jmm43 thanks for letting us know Steve did a great job of having you out the door quickly. We enjoy visiting with our guests, but it is more important to us, that we value your time and meet your expectations. Should you have any questions please reach out and have a great day!

The process was pretty quick and simple. The Salesmen...

The process was pretty quick and simple. The Salesmen were so kind and I’m super happy with my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Rahjasmith80 thanks for your time and letting us know how Steve and the team at EchoPark Charlotte was able to provide you a great service experience.

Easy process and great to work with. I would purchase...

Easy process and great to work with. I would purchase another vehicle here. So much better than the traditional dealerships!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Scottbenson7 thanks for letting us know you enjoyed your car buying experience with Steven at EchoPark Charlotte! If there is anything else please reach out, and have a great day!

They are very friendly and they lessen to what you are...

They are very friendly and they lessen to what you are looking for. I well do more car shopping her in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

bbmurdock thank you for sharing your experience with EchoPark Charlotte. We appreciate your feedback and look forward to your next visit.

Good customer service! Nice environment! Many options to...

Good customer service! Nice environment! Many options to choose from and very professional! Quick process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Makaylabailey, we are glad to hear your found our inventory and process met your needs. If you should have any questions please reach out. We are always happy to help.